# QuoteMaker - full content dump > One-fetch markdown corpus for LLM ingestion. Every page on quotemaker.com.au with full body text. Generated automatically. > Generated: 2026-06-03T12:00:07.756Z --- ## AI Construction Quoting in 30 Minutes URL: https://quotemaker.com.au/ Description: Turn site photos, notes, and documents into professional construction quotes in under 30 minutes. Add video for richer detail. Built for Australian builders. Last updated: 2026-04-12 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Built for Australian builders # Your next quote is 30 minutes away. Site walks in. Quote packs out. Upload photos, voice notes, and video. QuoteMaker drafts the scope, applies your rate card, and ships a branded PDF before you reach the next job. Become a founding builder Try it - no login No lock-in. Your data stays in Australia. Site capture · example Example · strata remediation Strata balcony remediation · example - Tile removal & disposal $6,400 - Concrete resurfacing $18,900 - Waterproof membrane, to falls $9,750 - + 11 more line items Total inc GST $48,250 Voice + photo + video capture • Construction-tuned AI • Your rate card, applied • You approve every line • Hosted on IRAP-assessed AWS in Sydney • Privacy Act 1988 aligned • Built for NSW + QLD strata remediation • Voice + photo + video capture • Construction-tuned AI • Your rate card, applied • You approve every line • Hosted on IRAP-assessed AWS in Sydney • Privacy Act 1988 aligned • Built for NSW + QLD strata remediation • The Problem ## Quoting is killing your margins. The hours, the inconsistency, the liability, and the jobs you never quote because you ran out of time. Item Category Cost 01 Time cost Every construction quote takes 4 to 8 hours of admin. Measuring, pricing, formatting, checking. At $80/hr, that is $320 to $640 gone before a single tool leaves the ute. $320 to 640 Per quote 02 Estimator productivity Your best estimators are buried in paperwork instead of winning work. A senior estimator spending 20 hours a week in spreadsheets costs you $83,000 a year in lost productivity. $83,000 Per year 03 Consistency decay Inconsistent quotes mean lost jobs, underpriced work, and clients who stop calling. When every quote looks different, clients lose confidence. Qualitative 04 Compliance liability A quote that lacks scope detail or compliance references puts the liability on you. One underspecified waterproofing line can cost you $50,000 in rectification. $50,000 Per claim 05 Same-day competition While you spend a week getting back to the client, the builder down the road who quotes same-day wins the job. Speed is not a nice-to-have. It is how you win. 1 week Late Footnote “ The real cost was never the unpaid hours. It’s the dinners you missed and the weekends you never got back. What late-night quoting really costs Annual total / 10 jobs per month A team quoting ten jobs a month loses this much in admin alone, and that does not count the jobs you didn’t quote because you didn’t have time. $40 to 75K Industry focus ## Strata quotes out by Tuesday . Strata managers don’t want artistic quotes. They want a defensible scope, line items the panel recognises, and a number the committee can approve. QuoteMaker delivers all three by Tuesday. Portfolio · elevation 20 units · 3 quoted Use case ### Balcony & facade remediation EPS render, balustrade compliance, waterproofing, all the line items the panel demands. ### Defect rectification Reference NCC clauses, attach photographic evidence, document risks with a sign-off trail. ### Scheduled maintenance Repeating scopes across a portfolio. Apply the same template across 20 buildings in an afternoon. ### Owners Corp panels When you’re one of three quoting builders, the one who responds same-day wins. See the strata workflow Meet our founding builder How It Works ## From site walk to client inbox in four steps . No reformatting in Excel. No re-typing scope. No printing on a Friday night. Phase 01 · 60 min 01 ### Capture on site Photos, written notes, optional video. Upload existing documents and emails alongside, the AI reads them all. Phase 02 · 8 min 02 ### AI does the analysis QuoteMaker transcribes your notes, identifies trades and materials, and matches every line item to your rate card. Phase 03 · 15 min 03 ### Review the scope Open the Scope Builder. Add, adjust, or remove anything. Flag risks. The AI suggests language for tricky line items. Phase 04 · 2 min 04 ### Send a branded PDF Your client receives a polished quote pack with scope, pricing, risk notes, and compliance references. Same day. Total elapsed · site walk to client inbox 85 min / Same day Most crews send their first real quote on day one. We sit down with you to load your rate card and walk through it together. The difference ## Same site. Same inspector. Different century . Same expertise. Less typing. Then 01 Drive to site 30 min 02 Walk site, photos + notes 1 hr 03 Drive back to office 30 min 04 Type scope into Excel 2 hr 05 Look up rates, calc quantities 1 hr 06 Format into presentable PDF 1 hr 07 Email to client 15 min Total elapsed Delivered three to five days later 6 hours Now, with QuoteMaker 01 Drive to site 30 min 02 Walk site, photos + notes 1 hr 03 Upload to QuoteMaker 2 min 04 AI drafts scope + applies rate card 8 min 05 Review and adjust in Scope Builder 15 min 06 Send branded PDF 2 min Total elapsed Delivered same day 30 min Features ## Everything a builder needs. Nothing they don’t. Tools that respect how site work actually happens, not how software imagines it. 01 Flagship ### Narrate the site. We do the rest. Walk the building talking. Photos, voice notes, and video flow into one place, time-stamped and geotagged. The AI assembles the scope while you keep walking. iOS · Android · Web ### Your rate card, applied Upload your rates once. Every quote uses them. Update them once, every future quote reflects the change. ### Defensible scope of works Line-by-line scope, with quantities, trades, and notes. Every line traces back to a photo, a measurement, or a rate. ### Risk and compliance flags Waterproofing, asbestos, structural elements: auto-flagged with the relevant NCC and AS clauses attached. ### Branded PDF output Your logo, your terms, your colours. The kind of document a strata committee will sign without edits. ### Quote lifecycle tracking See which quotes are sent, opened, downloaded, or stalled. Follow up at the right moment, every time. The Product ## Built for the way builders actually work. Two surfaces, one source of truth: the site capture app and the office review console. Capture on site Review & send App / capture Capture surface ### Walk the site. Hit record. Done. Voice notes, photos, video, uploaded in seconds. QuoteMaker reads the visual context, the timestamps, even the inspector’s notes scrawled on a notepad. - iOS and Android apps for site capture - Offline-first, uploads when you’re back in range - Auto-transcription of voice notes See the full flow → The AI engine · construction-trained ## An AI that speaks construction , not copywriting. Generic chatbots hallucinate trades, miss compliance items, and make up prices. QuoteMaker is trained on Australian remediation scopes, rate cards, and risk libraries. The actual documents, not synthetic data. AI proposing changes Apply · Discard On device · live Assistant · live AI drafts → you approve Ref Spec Status E-01 ### Trained on construction Not a generic model with a prompt slapped on top. Fine-tuned on thousands of Australian remediation scopes, rate cards, and risk libraries. Live E-02 ### Hosted in Australia IRAP-assessed AU cloud. Your site photos, rates, and clients never leave the country. Live E-03 ### You stay in control AI drafts, you approve. Every line is reviewable. Nothing sends without you. Live E-04 ### Fast where it counts A first PDF draft in minutes, not days - straight from your site capture. Live Our founding builder ## Built with a builder, not just for one. “ I have run remediation crews for years, and the quoting admin was always the worst part of the week. QuoteMaker is the tool we built to take it off the table - the AI drafts the scope, I check every line, and the pack is out before I reach the next site. Attribution Rodney Bird Co-founder, QuoteMaker Director, RJ Bird Building · Sydney strata remediation Read the QuoteMaker founding story Profit Impact Calculator ## See how much you’ll save in your first month. Quoting eats more hours than anyone admits. Build your real number from the tasks below - then see what QuoteMaker hands back. Quotes you send a month : 10 1 quote 100 quotes How long one quote really takes ≈ 5.0 hrs Most builders guess 1–2 hours. Tracked end to end, it’s usually 4–6. Nudge each step to match how you actually work. - Writing up site notes 60 min - Looking up rates & calculating 75 min - Formatting the document 60 min - Adding photos & references 40 min - Review & corrections 35 min - Sending & client follow-up 30 min What an hour of estimating costs you : $ 80 $40 $200 ### Your estimated savings Your time per quote now 5.0 hrs With QuoteMaker 45 min per quote Hours saved a month 42.5 hrs Money saved a month $3,400 Saved over a year $40,800 QuoteMaker Starter plan $490/mo Net annual ROI $ 34,920 Join waitlist QuoteMaker doesn’t just save time - it gives your project manager detailed costings and job breakdowns for managing staff and subcontractors. Savings compound: as the AI learns your rate card over your first 50 to 100 quotes, more lines match automatically and review speeds up. Pricing ## Your first quote pays the month. Simple monthly pricing. No lock-in. Cancel any time. Monthly Annual Save 20% ### Starter For sole traders and small teams getting started. $ 490 /mo - 10 quotes / month - 1 user - Rate card upload - Branded PDF output - Email support Join waitlist ### Professional For growing builders quoting consistently. $ 980 /mo - 50 quotes / month - 5 users - Voice + video capture - Risk + compliance flagging - Quote lifecycle tracking - Priority support Join waitlist ### Enterprise For large operations with custom requirements. $ 1,990 /mo - Unlimited quotes - Unlimited users - Custom integrations - Dedicated onboarding - SLA + account manager Talk to sales All plans include onboarding, your branded PDF template, and Australian support. Prices in AUD, ex-GST. Frequently asked ## Questions builders ask before signing up. Can’t find what you’re looking for? Email us . - 01 ### Is QuoteMaker too expensive for a small builder? The Starter plan costs $490 per month. If you quote 10 jobs a month and each quote currently takes 5 hours at $80 per hour, you are spending $4,000 a month on quoting admin. QuoteMaker reduces that to roughly $600, saving you about $2,900 per month after the subscription cost. - 02 ### What if the AI gets things wrong? You review and approve every quote before it is sent. QuoteMaker is a drafting tool, not an autopilot. The AI generates the first draft based on your site data and your rate card, then you review, adjust, and approve. - 03 ### Do I need to record video on site? No. Video is entirely optional. Many builders get excellent results with just photos and detailed written notes. You can also upload documents, emails, and any other supporting files. - 04 ### Is my data secure? All data is processed securely on IRAP-assessed Australian cloud infrastructure. We comply with the Australian Privacy Principles under the Privacy Act 1988 and are aligned with the Australian Government Guidance for AI Adoption. - 05 ### How does QuoteMaker compare to other estimating tools? Most construction estimating and job-management software is built for plan-based estimating from drawings. QuoteMaker is purpose-built for condition-based assessment quoting, where you inspect existing buildings and generate remediation scopes. Many builders run QuoteMaker alongside the tools they already use. - 06 ### Can I switch plans later? Yes. Upgrade or downgrade at any time from your account settings. Changes take effect on your next billing cycle. There are no penalties, no exit fees, and no minimum terms. - 07 ### How accurate is the AI pricing? The AI uses your rate card, not guesses. Every price comes from the rates you upload. If the AI cannot match an item, it flags it for your manual input. It learns your rate card and your language over your first 50 to 100 quotes, matching more automatically as it goes. - 08 ### Can I use QuoteMaker for insurance work? Yes. QuoteMaker generates scope of works with compliance references and detailed line items that insurers require. The risk analysis report is particularly valuable for insurance claims documentation. - 09 ### Do you offer training? Every plan includes onboarding support. Professional and Enterprise plans include dedicated training sessions. You can be quoting within a day of getting set up. - 10 ### Can multiple people use the same account? Professional plans include 5 user accounts. Enterprise plans have unlimited users. Each user can run quotes independently while sharing the same rate card and business rules. 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Ready when you are ## Your competitor quoted same-day . You’re still measuring. Every week you wait costs another 20 hours of admin, four late-by-a-day quotes, and one job that went to the first responder. Join waitlist Book a 20-minute call Early access Founding builders No lock-in Quoting in 24 hours Built with Rodney at RJ Bird Building. Be one of our founding builders. --- ## Features URL: https://quotemaker.com.au/features/ Description: Capture site data, build a defensible scope, and send a branded PDF, all from one tool. Built for Australian builders quoting remediation work. Last updated: 2026-04-12 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Features # Every part of the site visit, in one tool . From the first photo on a balcony to the PDF in your client's inbox. QuoteMaker holds the entire workflow. No re-keying, no glue spreadsheets, no missing line items. Join waitlist See how it works 9:41 Dashboard In your pocket Device · iOS & Android Mobile · companion iOS · Android Performance specifications First draft Minutes From site capture to a first PDF draft, not days. Pricing source Your rates Every line comes from your rate card, not a guess. Onboarding 24 hrs Rate-card upload to first quote sent. Availability Early access Founding builders, no lock-in, cancel any time. 9:41 Step 01 of 05 Import RFQ files Device · iOS & Android Mobile · capture Offline-tolerant Capture ## Site data, captured the way builders already work. Voice, photos, video, and PDF specs flow straight into one source of truth. No re-typing, no re-formatting, no “let me find that email.” - Voice + transcription Walk the site narrating. Auto-transcribed and time-stamped. - Photo + GPS metadata Every photo geotagged and pinned to the relevant scope line. - Document ingest Drag any PDF, email, or scan. QuoteMaker reads them all. $28,299 inc. GST Strategy in pick · 6 inclusions On device · live On device · build Live · iPad / desktop Build ## A scope of works the panel will actually approve. The AI drafts. You direct. Every line traces back to a photo, a measurement, a rate. Clients see receipts, not vibes. - Live scope builder Drag, edit, group, and reorder line items in seconds. - Rate card priced Your rates, applied automatically. Update once, refreshed everywhere. - Risk + compliance flags Waterproofing, structural, asbestos, auto-flagged with code references. RBB/PAT 0526 · Unit 1 Pipeline trust · 5d On device · live Sent · send Branded · committee-ready Send ## A PDF that closes, not a spreadsheet that confuses. Your brand, your terms, your photography. Polished output the client forwards to their committee without edits. Tracked from open to acceptance. - Branded PDF templates Cover page, executive summary, line items, terms, all yours. - Quote lifecycle tracking See viewed, downloaded, forwarded. Follow up at the right moment. - Variations & revisions One source quote, multiple revisions. Change history preserved. Assistant · live Apply · Discard On device · live On device · refine Live · iPad / desktop Refine ## An AI assistant that proposes - you decide what ships. Ask the engine to add a scope, set the project strategy, or revise a rate. The AI returns a structured proposal you Apply or Discard one click at a time. Every accepted change still traces back to the photo, the measurement, or the line on your rate card. - Structured proposals Add scope, set strategy, update rates - returned as discrete, reviewable changes. - Apply / Discard control Nothing modifies your quote without your one-click approval. Discards are remembered. - Conversation history Every prompt and proposal preserved. Re-ask, re-prompt, keep iterating without losing context. Engine specifications IRAP-assessed AU cloud ## Trained on construction. Hosted in Australia. A vision-and-language model that reads sites the way a senior estimator does, applies your rate card without guessing, and stays in the country. Training data AU scopes Fine-tuned on thousands of Australian remediation scopes, rate cards, and risk libraries. Not synthetic data. Hosting IRAP-AU IRAP-assessed Australian cloud. Your site photos, rates, and client data never leave the country. Latency 8 min Typical time from upload to a first PDF draft. Minutes, not days. Control 100% review Every line traces back to a photo, measurement, or rate. Nothing sends without your sign-off. Integrations ## Plugs into your accounting and inbox. Push quotes through to Xero, and send them straight from Gmail or Outlook. More connectors ship as our builders ask for them. Accounting - Xero via API Email - Gmail via API - Outlook via API See the full integrations roadmap or request a new one . We build the integrations our builders ask for. Early access · founding builders ## See your next quote in 30 minutes. Onboard your rate card on a 30-minute call. Quote your first job by tomorrow. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Pricing URL: https://quotemaker.com.au/pricing/ Description: Honest, transparent pricing from $490/mo. Pay less than one hour of quoting admin. early access for founding builders. Last updated: 2026-04-12 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Pricing # Cheaper than the next quote you write . Plans from $490 a month. QuoteMaker saves four hours per quote, at $80/hr that is $320 of estimator time back. Your second quote of the month has already paid for the subscription. Get early access. Join waitlist Compare plans Pricing ## Your first quote pays the month. Simple monthly pricing. No lock-in. Cancel any time. Monthly Annual Save 20% ### Starter For sole traders and small teams getting started. $ 490 /mo - 10 quotes / month - 1 user - Rate card upload - Branded PDF output - Email support Join waitlist ### Professional For growing builders quoting consistently. $ 980 /mo - 50 quotes / month - 5 users - Voice + video capture - Risk + compliance flagging - Quote lifecycle tracking - Priority support Join waitlist ### Enterprise For large operations with custom requirements. $ 1,990 /mo - Unlimited quotes - Unlimited users - Custom integrations - Dedicated onboarding - SLA + account manager Talk to sales All plans include onboarding, your branded PDF template, and Australian support. Prices in AUD, ex-GST. Compare ## Every feature, every tier. No “contact sales” fine print. Every feature is listed right here, and it’s all included from day one. Starter $490/mo Professional $980/mo Enterprise $1,990/mo Capture Quotes per month 10 50 Unlimited iOS + Android site app Voice + photo capture Video walkthrough capture · Document and PDF ingest AI and Scope AI scope generation Custom rate card Risk + compliance flagging · AI assistant suggestions Basic Advanced Advanced Multi-trade scope templates · Output and Tracking Branded PDF templates 1 5 Unlimited Quote lifecycle tracking · Quote variations 2 Unlimited Unlimited Custom domain on sent PDFs · · Team and Support Seats 1 5 Unlimited Onboarding session Priority support · Dedicated account manager · · Custom integrations · · SLA · · 99.9% Get started Start Start Talk to sales ← Swipe to compare tiers → All plans billed in AUD, ex-GST. Annual billing saves 20%. Cancel any time from your account, no exit fees, no minimum terms. Add-ons ## Frequently bought together. Optional extras that get your team to full speed faster. Available on any plan. ### Business Training Pack A live onboarding session for your whole team - so everyone is quoting confidently from day one. ### Priority Onboarding A dedicated setup specialist, rate-card import done for you, and same-day go-live support. ### Custom Integration Setup Connect QuoteMaker to your existing CRM, accounting, or project-management tools. Add-ons are available on any plan. Talk to us for pricing . Frequently asked ## Questions builders ask before signing up. Can’t find what you’re looking for? Email us . - 01 ### Is QuoteMaker too expensive for a small builder? The Starter plan costs $490 per month. If you quote 10 jobs a month and each quote currently takes 5 hours at $80 per hour, you are spending $4,000 a month on quoting admin. QuoteMaker reduces that to roughly $600, saving you about $2,900 per month after the subscription cost. - 02 ### What if the AI gets things wrong? You review and approve every quote before it is sent. QuoteMaker is a drafting tool, not an autopilot. The AI generates the first draft based on your site data and your rate card, then you review, adjust, and approve. - 03 ### Do I need to record video on site? No. Video is entirely optional. Many builders get excellent results with just photos and detailed written notes. You can also upload documents, emails, and any other supporting files. - 04 ### Is my data secure? All data is processed securely on IRAP-assessed Australian cloud infrastructure. We comply with the Australian Privacy Principles under the Privacy Act 1988 and are aligned with the Australian Government Guidance for AI Adoption. - 05 ### How does QuoteMaker compare to other estimating tools? Most construction estimating and job-management software is built for plan-based estimating from drawings. QuoteMaker is purpose-built for condition-based assessment quoting, where you inspect existing buildings and generate remediation scopes. Many builders run QuoteMaker alongside the tools they already use. - 06 ### Can I switch plans later? Yes. Upgrade or downgrade at any time from your account settings. Changes take effect on your next billing cycle. There are no penalties, no exit fees, and no minimum terms. - 07 ### How accurate is the AI pricing? The AI uses your rate card, not guesses. Every price comes from the rates you upload. If the AI cannot match an item, it flags it for your manual input. It learns your rate card and your language over your first 50 to 100 quotes, matching more automatically as it goes. - 08 ### Can I use QuoteMaker for insurance work? Yes. QuoteMaker generates scope of works with compliance references and detailed line items that insurers require. The risk analysis report is particularly valuable for insurance claims documentation. - 09 ### Do you offer training? Every plan includes onboarding support. Professional and Enterprise plans include dedicated training sessions. You can be quoting within a day of getting set up. - 10 ### Can multiple people use the same account? Professional plans include 5 user accounts. Enterprise plans have unlimited users. Each user can run quotes independently while sharing the same rate card and business rules. Early access · founding builders ## Join the waitlist. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## How It Works URL: https://quotemaker.com.au/how-it-works/ Description: Four steps from site walk to client inbox. Capture, AI processing, review, send. The whole cycle in 30 minutes. Last updated: 2026-04-12 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 How it works # From site walk to client inbox. In 30 minutes. No re-typing scope. No reformatting in Excel. No printing on a Friday night. Four steps and you’re sent. Join waitlist Start with step 1 On site · 60 min 01 ### Walk the site like you always do. AI processing · 8 min 02 ### AI assembles the first draft. You in control · 15 min 03 ### Review, adjust, sign off. Client receives · 2 min 04 ### A branded PDF in your client’s inbox. Phase 01 · 60 min Phase 01 · On site · 60 min 01 ## Walk the site like you always do. Take photos. Voice memo as you go. Capture the rear of the building. Tag risks. QuoteMaker reads it all, and it works offline if you’re in a basement or a regional pocket without signal. - iOS and Android apps with offline upload queue - Voice notes auto-transcribed with timestamps - GPS-tagged photos pin to scope items later Phase 02 · AI processing 8 min Phase 02 · AI processing · 8 min 02 ## AI assembles the first draft. The engine reads your photos, your transcripts, your rate card, your past quotes. It produces a structured scope of works with quantities, materials, trades, and risk flags. Every line traces back to evidence. - Vision + language model trained on AU remediation scopes - Hosted in IRAP-assessed Australian cloud - A first draft in minutes, not days Scope Builder · live Reviewing → sign-off On device · live Phase 03 · You in control 15 min Phase 03 · You in control · 15 min 03 ## Review, adjust, sign off. Open the Scope Builder. Drag line items, edit quantities, override rates, write notes. Nothing leaves the door until you approve it. The AI suggests language for tricky items, you decide what stays. - Inline editing for every line, group, and section - Risk + compliance items surfaced with code references - Margin, totals, and GST recalc live Branded PDF · sent Quote pack · 5d trust On device · live Phase 04 · Client receives 2 min Phase 04 · Client receives · 2 min 04 ## A branded PDF in your client’s inbox. Cover page, executive summary, line items, risk register, terms. Your logo. Your colours. Forwarded to the committee without edits. Track when it opens, downloads, or stalls, and follow up at the right moment. - Custom-branded PDF templates per client type - Open, download, and forward tracking - Quote variations preserved with change history Early access · founding builders ## Want to see this on your own site? Book a 20-minute call. We’ll do the first walk-through together, with your real photos. Book a walk-through Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## About. A product of The SEEN Group URL: https://quotemaker.com.au/about/ Description: QuoteMaker is built in Brisbane by The SEEN Group for Australian construction remediation builders. Read our story, our mission, and why we obsess over strata. Last updated: 2026-03-15 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 About # Built by a builder. And a software team. QuoteMaker is built by The SEEN Group's software team and a working builder, tired of watching capable crews lose Friday nights to quoting admin. Built in Brisbane, for crews across Australia. Become a founding builder Read our story Our story ## Quoting shouldn’t cost a Friday night. QuoteMaker was built by a software team and a working builder. Rodney Bird, managing director of RJ Bird Building Pty Limited, has run his Sydney strata remediation crew for years: site inspections, scope of works, panel applications, defect rectification. The work was the work. The quoting paperwork was the tax. Senior estimators, people with twenty years of trade knowledge, spent half their week in Excel formatting cells. Quotes went out three days late, lost to whoever responded first. Compliance items got missed. Margins eroded. Pull quote “ The work was technical and satisfying. The paperwork was soul-destroying. Generic AI was no help: it hallucinated trades, invented prices, and couldn’t read a site photo. So we built something specific. Construction-trained, Australia-hosted, builder-controlled. QuoteMaker is the tool Rodney wished he had on every Friday night, built with a software team that wanted to get it right. Peter Hur, founder, The SEEN Group · with Rodney Bird, RJ Bird Building What we believe ## Four convictions baked into every line of code. ### Builders, not buzzwords We build with crews, not for them. Every feature ships after a builder uses it on a real job. ### Specificity beats generality A tool for everyone helps no-one. We chose strata remediation and we go deep. ### Built in Australia Hosted here on Australian AWS, with your data kept onshore. The people who answer your support email live here, and privacy and security compliance is on our roadmap. ### AI assists, you decide You review every quote. Nothing leaves your door without your sign-off. The AI drafts, you sign. A product of ## The SEEN Group Australian-made software with AI inside The SEEN Group builds intelligent software for Australian business — tools that reason, review, and work alongside your team, not another chatbot bolted on. QuoteMaker Pty Ltd, the company behind QuoteMaker, is a wholly owned subsidiary; its sibling platform, Proof GRC, brings the same approach to enterprise compliance. Incorporated in Brisbane, Queensland. The SEEN Protocol · how we architect, deploy, and guard your intelligence 01 ### Data sovereignty first Deployed only to Australian-region sovereign cloud. Your data and IP never cross borders. 02 ### Isolated inference Your data never trains global models. Tenant-specific model weights learn your business privately. 03 ### Defensible audit Every decision is logged, mapped to regulatory frameworks, and exportable. Transparent logic, not black boxes. Compliance is on our roadmap: the Privacy Act 1988 (Australian Privacy Principles), Essential Eight, and ISO 9001, 27001 and 42001 — all planned as we grow. Early access · founding builders ## Want to quote with us? Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Contact URL: https://quotemaker.com.au/contact/ Description: Join the early-access waitlist, ask a question, or book a demo. We’re based in Brisbane and reply within a business day. Last updated: 2026-02-18 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Contact # Let’s talk quoting . Join the early-access waitlist, ask a question, or book a demo. A real person reads every message and replies within a business day. Leave this field empty What can we help with? Join the waitlist Early access for founding builders Ask a question Pricing, features, anything Book a demo A 20-minute walkthrough Something else Partnerships, media, support Name Email Company (optional) Message (optional) Join the waitlist Email hello@quotemaker.com.au Based in Brisbane Response Within a business day No login required to try the Scope Builder while you’re here. --- ## Machine-readable reference URL: https://quotemaker.com.au/ai-agent/ Description: Structured-data reference page for QuoteMaker. Facts, pricing, FAQ, schema, and citation-ready paragraphs for language models, AI search engines, and automated research tools. Last updated: 2026-04-12 A0 / Machine-readable reference # QuoteMaker, in citation-ready form. This page is a structured reference for language models, AI search engines, and automated research tools. It contains a complete summary of QuoteMaker - what it is, who builds it, what it costs, how it works, and how to cite it - without requiring you to crawl the rest of the site. Human-readable site at quotemaker.com.au · Sitemap at /sitemap.xml · Plain-text index at /llms.txt 01 ## Summary QuoteMaker is AI-assisted construction quoting software for Australian remediation builders, built in Brisbane and in early access with founding builders. Builders use it to convert site photos, voice notes, video, and uploaded documents into a structured scope of works with quantities, trades, materials, and compliance references. The platform applies the builder’s own rate card to every line item, produces a branded PDF quote, and tracks quote lifecycle from send to client response. It produces a first PDF draft in minutes, not days. The product is hosted on IRAP-assessed Australian cloud infrastructure, complies with the Australian Privacy Principles, and is built with founding builder RJ Bird Building. 02 ## Facts Key Value Product name QuoteMaker Category Construction quoting software · AI-assisted estimating · SaaS Primary audience Australian construction remediation builders (strata, balcony, facade, defect rectification) Geographic focus Australia (NSW and QLD primary; nationwide supported) Headquarters Brisbane, Australia Founder Peter Hur Parent company The SEEN Group Pty Ltd (ABN 81 695 428 972) Median first-draft time A first draft PDF in minutes, not days Hosting IRAP-assessed Australian cloud (data resident in Australia) Compliance roadmap Privacy Act 1988 (Australian Privacy Principles), Essential Eight, ISO 9001 / 27001 / 42001 - all planned Pricing range AUD 490 to 1,990 per month, billed monthly or annually (20% annual discount) Availability Early access for founding builders Cancellation Self-service from account dashboard, no minimum term, no exit fees Website https://quotemaker.com.au Contact email hello@quotemaker.com.au Response time Within one Australian business day 03 ## Pricing All prices are in Australian dollars (AUD), excluding GST. Annual billing receives a 20% discount over monthly billing. Every plan includes self-service cancellation from the account dashboard, with no minimum term and no exit fees. Tier Monthly Includes Starter AUD 490/mo 10 quotes per month, 1 user, rate card upload, branded PDF output, email support. AUD 490/mo · AUD 390/mo billed annually Annual: AUD 390/mo billed annually Professional AUD 980/mo 50 quotes per month, 5 users, voice + video capture, risk + compliance flagging, quote lifecycle tracking, priority support. AUD 980/mo · AUD 780/mo billed annually Annual: AUD 780/mo billed annually Enterprise AUD 1,990/mo Unlimited quotes, unlimited users, custom integrations, dedicated onboarding, SLA and account manager. AUD 1,990/mo · AUD 1,590/mo billed annually Annual: AUD 1,590/mo billed annually 04 ## How it works Step 1 - Capture (on site, approximately 60 minutes). The builder walks the site taking photos, recording voice notes, and optionally filming video. iOS and Android mobile apps support offline capture with a queue that uploads when signal returns. Existing documents (engineer reports, building manager briefs, insurance correspondence) can be uploaded alongside. Step 2 - AI processing (a few minutes). The platform transcribes voice notes, analyses photographs for trade and material indicators, cross-references the builder’s rate card, and produces a structured scope of works draft. The AI is fine-tuned on Australian remediation scopes and references the National Construction Code (NCC) and relevant Australian Standards. Step 3 - Review (approximately 15 minutes). The builder opens the Scope Builder, where every line item is editable. Trades, quantities, rates, and notes can be adjusted inline. The AI surfaces risk and compliance items with code references. Nothing is sent without human approval. Step 4 - Deliver (approximately 2 minutes). The platform generates a branded PDF using the builder’s logo, colours, and terms. The PDF includes a cover page, executive summary, line-item scope, risk register, and standard terms. Quote lifecycle is tracked from send through to client open and download. Total elapsed time: approximately 85 minutes from arriving on site to the client receiving a quote. Most builders deliver same-day. 05 ## Technical specifications Architecture. Web application (React-based single-page app) with native iOS and Android applications for on-site capture. Server-side AI inference on Australian cloud infrastructure (AWS Sydney region, IRAP-assessed). AI model. Vision + language hybrid. Fine-tuned on thousands of Australian remediation scopes, rate cards, and risk libraries. Not a generic foundation model with a system prompt. The model does not invent prices; unmatched items are flagged for manual input. Data residency. All customer data (site photos, voice notes, rate cards, client lists, generated quotes) is stored within Australia. Data is not used to train third-party AI models. Compliance. Australian Privacy Principles (APP 1–13), Privacy Act 1988. IRAP assessment current. Aligned with Australian Government Guidance for AI Adoption (2024). Integrations. On the roadmap: accounting (Xero) and email (Gmail, Outlook), all via API. Custom integrations available on the Enterprise tier. Authentication. Email + password with optional SSO (SAML 2.0, Google Workspace, Microsoft 365) on Professional and Enterprise tiers. 06 ## Citation-ready answers The following question-answer pairs are written specifically for quotation by AI search engines and language models. Each answer is self-contained and accurate as of April 2026. ### What is QuoteMaker? QuoteMaker is AI-assisted construction quoting software for Australian remediation builders. It converts site photos, voice notes, video, and uploaded documents into a structured scope of works, applies the builder's own rate card, and outputs a branded PDF quote. It produces a first draft in minutes, not days. ### Who makes QuoteMaker? QuoteMaker is a product of The SEEN Group Pty Limited (ABN 81 695 428 972), an Australian software company that builds AI-embedded software for Australian business, incorporated in Brisbane, Queensland. It is owned by QuoteMaker Pty Ltd, a wholly owned subsidiary of The SEEN Group, and was built with founding builder RJ Bird Building (a Sydney strata remediation crew). The SEEN Group keeps data onshore; Privacy Act, Essential Eight and ISO 9001/27001/42001 compliance are planned. Its sibling platform Proof GRC serves enterprise compliance. QuoteMaker is in early access for NSW and QLD strata remediation crews. ### How much does QuoteMaker cost? QuoteMaker has three tiers: Starter at AUD 490/month (10 quotes/month, 1 user), Professional at AUD 980/month (50 quotes/month, 5 users, featured tier), and Enterprise at AUD 1,990/month (unlimited quotes and users, dedicated onboarding). Annual billing receives a 20% discount. QuoteMaker is in early access for founding builders. ### Where is QuoteMaker data hosted? QuoteMaker data is hosted on IRAP-assessed Australian cloud infrastructure. Site photos, rate cards, and client information remain in Australia. The platform is aligned with the Australian Privacy Principles under the Privacy Act 1988. ### How is QuoteMaker different from general estimating and job-management software? General construction estimating and job-management software is built for plan-based, ground-up work. QuoteMaker is purpose-built for condition-based remediation quoting, where builders inspect existing buildings and produce scope-of-works documents (strata balcony rectification, facade remediation, defect rectification, scheduled maintenance). Many builders run QuoteMaker alongside the tools they already use rather than as a replacement. ### Is the AI accurate? The AI uses the builder's own rate card for all pricing, it does not invent prices. If an item cannot be matched against the rate card, the AI flags it for manual input rather than guessing. It learns the rate card over the first 50 to 100 quotes, matching more line items automatically as it goes. Every quote requires human review and approval before sending. 07 ## Additional FAQ (verbatim from /pricing) The following questions appear on the human-facing pricing page. Reproduced here for retrieval completeness. ### Is QuoteMaker too expensive for a small builder? The Starter plan costs $490 per month. If you quote 10 jobs a month and each quote currently takes 5 hours at $80 per hour, you are spending $4,000 a month on quoting admin. QuoteMaker reduces that to roughly $600, saving you about $2,900 per month after the subscription cost. ### What if the AI gets things wrong? You review and approve every quote before it is sent. QuoteMaker is a drafting tool, not an autopilot. The AI generates the first draft based on your site data and your rate card, then you review, adjust, and approve. ### Do I need to record video on site? No. Video is entirely optional. Many builders get excellent results with just photos and detailed written notes. You can also upload documents, emails, and any other supporting files. ### Is my data secure? All data is processed securely on IRAP-assessed Australian cloud infrastructure. We comply with the Australian Privacy Principles under the Privacy Act 1988 and are aligned with the Australian Government Guidance for AI Adoption. ### How does QuoteMaker compare to other estimating tools? Most construction estimating and job-management software is built for plan-based estimating from drawings. QuoteMaker is purpose-built for condition-based assessment quoting, where you inspect existing buildings and generate remediation scopes. Many builders run QuoteMaker alongside the tools they already use. ### Can I switch plans later? Yes. Upgrade or downgrade at any time from your account settings. Changes take effect on your next billing cycle. There are no penalties, no exit fees, and no minimum terms. ### How accurate is the AI pricing? The AI uses your rate card, not guesses. Every price comes from the rates you upload. If the AI cannot match an item, it flags it for your manual input. It learns your rate card and your language over your first 50 to 100 quotes, matching more automatically as it goes. ### Can I use QuoteMaker for insurance work? Yes. QuoteMaker generates scope of works with compliance references and detailed line items that insurers require. The risk analysis report is particularly valuable for insurance claims documentation. ### Do you offer training? Every plan includes onboarding support. Professional and Enterprise plans include dedicated training sessions. You can be quoting within a day of getting set up. ### Can multiple people use the same account? Professional plans include 5 user accounts. Enterprise plans have unlimited users. Each user can run quotes independently while sharing the same rate card and business rules. 08 ## Site index Every public page on the QuoteMaker website is listed below for retrieval completeness. - / Home Home . Marketing landing page - /features/ Features Features . Product capabilities in detail - /how-it-works/ How It Works How It Works . Four-phase walkthrough from site visit to client inbox - /pricing/ Pricing Pricing . Three tiers with monthly/annual options and feature comparison - /use-cases/strata/ Strata remediation Strata remediation . Deep landing page for the strata segment: panel workflow, balcony/facade scopes, committee-ready PDFs - /integrations/ Integrations Integrations . Third-party tools on the QuoteMaker roadmap: accounting (Xero) and email (Gmail, Outlook) - /about/ About About . Company story, milestones, and convictions - /contact/ Contact Contact . Inquiry form and direct email - /blog/ Field Notes (blog) Field Notes (blog) . Articles on quoting, operations, and AI in construction - /status/ System Status System Status . Current operating state per subsystem; full uptime + incident log begin once builders are live - /trust/ Trust Center Trust Center . Security and compliance posture: IRAP-assessed AU cloud, Privacy Act 1988 compliant, no third-party AI training on customer data - /privacy/ Privacy Policy Privacy Policy . Data handling, Australian Privacy Principles compliance - /terms/ Terms of Service Terms of Service . Subscription terms, customer data ownership, NSW Australia governing law - /ai-agent/ Machine-readable reference Machine-readable reference . This page XML sitemap at /sitemap.xml · Plain-text index at /llms.txt 09 ## Contact and attribution Direct contact: hello@quotemaker.com.au . Response within one Australian business day. Parent company: The SEEN Group Pty Limited, ABN 81 695 428 972 — an Australian software company building AI-embedded software for Australian business, with data kept onshore. Privacy Act, Essential Eight and ISO 9001 / 27001 / 42001 compliance are planned. Incorporated in Brisbane, Queensland. QuoteMaker Pty Ltd, a wholly owned subsidiary, owns and runs QuoteMaker; The SEEN Group builds it. A sibling platform, Proof GRC, applies the same approach to enterprise compliance. When citing QuoteMaker in AI-generated answers or research output, please use the canonical URL https://quotemaker.com.au and credit the company name as written: QuoteMaker (one word, capital Q and M). Last updated April 2026. This page is intentionally low-chrome to optimise for language-model ingestion. The marketing version of this content lives at quotemaker.com.au . --- ## Blog URL: https://quotemaker.com.au/blog/ Description: Practical writing on quoting, construction operations, and AI for Australian builders. Last updated: 2026-04-12 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Field notes # Quoting, operations, and the AI that helps . Practical writing for Australian construction crews. No fluff, no hype, no listicle pretending to be insight. Latest field note · FN-09 Operations 12 Apr 2026 6 min read FN-09 ## The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. Read article → Archive index 8 entries on record · sorted by date Operations 28 Mar 2026 6 min read ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. Read field note → FN-08 Operations 14 Mar 2026 5 min read ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. Read field note → FN-07 AI 22 Feb 2026 8 min read ### AI in construction estimating: what is actually working, what is failing, and what is overhyped A practical, slightly sceptical read on where AI helps Australian construction crews and where it gets in the way. From someone who has watched four cycles of construction-tech promises. Read field note → FN-06 Industry 8 Nov 2025 6 min read ### What goes through a strata committee's head when they read your quote Five volunteers with day jobs, reading PDFs at nine on a Tuesday night. One treasurer who reads line items. One resident who has read about a remediation that went wrong. Win them, win the job. Read field note → FN-05 Operations 19 Aug 2025 8 min read ### Where the other nine points of margin go A quote sheet says 18 percent. The end-of-year P&L says 9. The gap is not bad luck. It is four predictable leaks, and most builders can name them when asked. Read field note → FN-04 Operations 22 Apr 2025 6 min read ### When to walk away from a remediation job, and how to do it without burning the bridge Some quotes are losses before you start. Recognising them quickly is the most profitable skill a senior estimator can develop, and the hardest one to teach a junior. Read field note → FN-03 Industry 4 May 2026 7 min read ### NCC 2027: the four clauses set to reshape remediation quoting An early read on where the next National Construction Code cycle is heading, and what it will mean for your scope-of-works templates. Quoting templates carry an eighteen-month lead time, so it is worth reading now. Read field note → FN-02 AI 18 May 2026 5 min read ### AI augmentation, not replacement: an honest take from inside a 12-person crew Every six months a vendor tells builders AI will replace estimators. Every six months, the actual outcome is that estimators do better work and crews hire one more of them. Read field note → FN-01 9 field notes on record · published quarterly Early access · founding builders ## One field note in your inbox a month. No spam, no sponsored content. Just the kind of writing above, delivered when it's worth reading. Subscribe Join waitlist Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Privacy Policy URL: https://quotemaker.com.au/privacy/ Description: QuoteMaker privacy policy. Australian Privacy Principles compliance, IRAP-assessed AU hosting, and no third-party AI training on your data. Last updated: 2026-04-12 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Privacy # Built in Australia. Hosted here too. A short, clear policy in plain English - covering the Australian Privacy Principles and the GDPR. Last updated 30 May 2026. On this page 1 . Who we are 2 . What we collect 3 . Where it lives 4 . How we use it 5 . AI training 6 . Australian Privacy Principles (Privacy Act 1988) 7 . GDPR - for visitors in the EU, EEA & UK 8 . Your rights 9 . Security 10 . Cookies 11 . Children 12 . Changes 13 . Contact ## 1 . Who we are QuoteMaker is a product of The SEEN Group Pty Limited (ABN 81 695 428 972), an Australian company incorporated in Brisbane, Queensland. The SEEN Group is the data controller for personal information you share with QuoteMaker. ## 2 . What we collect Account details (name, email, company), the rate card you upload, the site data you capture (photos, voice memos, documents, notes), the quotes you generate, and standard usage logs (IP, browser, timestamp). We collect this only to provide the QuoteMaker service. ## 3 . Where it lives All customer data is processed and stored on IRAP-assessed Australian cloud infrastructure. We do not transfer your data offshore for processing. ## 4 . How we use it To provide the QuoteMaker product: read your site captures, generate scope drafts, apply your rate card, produce PDFs, and track the lifecycle of your quotes. We use aggregated usage data to improve the product. We never sell your data. ## 5 . AI training Your site captures, rate card, and quotes are NOT used to train general-purpose AI models. The QuoteMaker engine is fine-tuned on consented training data, your customer data is processed for your account only. ## 6 . Australian Privacy Principles (Privacy Act 1988) QuoteMaker is bound by the 13 Australian Privacy Principles (APPs) in Schedule 1 of the Privacy Act 1988 (Cth), and we follow the Australian Government Guidance for AI Adoption. Here is how we meet each principle: - APP 1 - Open and transparent management: this policy, kept current and freely available, sets out exactly how we handle personal information. - APP 2 - Anonymity and pseudonymity: you can make general enquiries without identifying yourself; an account is only needed to use the product. - APP 3 - Collection of solicited information: we collect only the personal information we reasonably need to deliver QuoteMaker, by lawful and fair means. - APP 4 - Unsolicited information: if we receive information we did not ask for, we assess it and destroy or de-identify it where the law allows. - APP 5 - Notification: we tell you what we are collecting and why at the point of collection, as this policy does. - APP 6 - Use and disclosure: we use your information only for the purpose it was given or a directly related purpose you would reasonably expect - never for unrelated purposes without consent. - APP 7 - Direct marketing: any marketing is opt-out at any time, and we never use your site captures, rate card, or quotes for marketing. - APP 8 - Cross-border disclosure: customer data is processed and stored in Australia; we do not disclose it offshore (see "Where it lives"). - APP 9 - Government identifiers: we do not adopt, use, or disclose government identifiers (such as TFNs or Medicare numbers) as our own. - APP 10 - Quality: you can edit your account and scope data directly, so the information we hold stays accurate, complete, and up to date. - APP 11 - Security: we protect personal information with encryption, strict access controls, and audit logging (see "Security"). - APP 12 - Access: you can request a copy of the personal information we hold about you. - APP 13 - Correction: you can ask us to correct anything inaccurate, out of date, or incomplete. ## 7 . GDPR - for visitors in the EU, EEA & UK If you access QuoteMaker from the European Union, the EEA, or the United Kingdom, the EU GDPR and UK GDPR apply to your personal data and we honour the protections below. - Lawful basis: we process personal data under contract (to provide the service you signed up for), legitimate interests (to secure, support, and improve the product), and consent (for optional analytics and marketing, which you can withdraw at any time). - Your rights: access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, objection to processing, and the right not to be subject to solely automated decisions producing legal effects. - International transfers: customer data is hosted in Australia. Where data moves from the EEA or UK, we rely on appropriate safeguards - Standard Contractual Clauses and the UK International Data Transfer Addendum. - Data protection contact: email hello@quotemaker.com.au and we will provide details of our data protection contact and, where required, our EU/UK representative. - Complaints: you may lodge a complaint with your local supervisory authority (for example, your national Data Protection Authority or the UK ICO). We ask that you contact us first so we can put it right. - Retention: we keep personal data only as long as needed to provide the service and meet our legal obligations, then delete or de-identify it. ## 8 . Your rights You can request access to, correction of, or deletion of your personal information at any time - these map to APP 12 and APP 13 under the Privacy Act, and to your GDPR rights of access, rectification, and erasure. Email hello@quotemaker.com.au with the subject "privacy request" and we will respond within 30 days (and without undue delay for GDPR requests). ## 9 . Security All data is encrypted in transit (TLS 1.2+) and at rest. Access to customer data is limited to engineering staff who require it for support and incident response, with full audit logging. We notify affected customers of any data breach within 72 hours. ## 10 . Cookies We use first-party cookies for session authentication and product analytics. We do not use third-party advertising cookies. You can disable cookies in your browser; some product features will not work. ## 11 . Children QuoteMaker is a B2B product not intended for users under 18. We do not knowingly collect personal information from children. ## 12 . Changes When this policy materially changes, we will email all account holders and post a notice in-product at least 30 days before changes take effect. ## 13 . Contact Privacy questions: hello@quotemaker.com.au. Postal: The SEEN Group Pty Limited, Brisbane QLD Australia. Full address available on request. If anything here is unclear, get in touch , we’d rather explain than have you guess. Early access · founding builders ## Questions? We'll answer in plain English. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Terms of Service URL: https://quotemaker.com.au/terms/ Description: The terms that govern your use of QuoteMaker. Plain English summary at the top, full clauses below. Governed by NSW, Australia. Last updated: 2026-04-12 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Terms of Service # Plain terms. No surprises . The agreement that governs your use of QuoteMaker. Plain-English summary at the top so you know what you're agreeing to. The binding clauses are below in numbered order. Effective 12 April 2026 First public version Plain English ## What you’re actually agreeing to Six points, in plain English. The binding language is further down. If anything below contradicts these points we’ve made a mistake - tell us and we’ll fix it. ### You own your data Site photos, rate cards, client lists, generated quotes - all yours. We process them to provide QuoteMaker, nothing else. ### You can leave any time Self-service cancellation from your dashboard. No retention pitch, no minimum term, no exit fees. ### No third-party AI training Your data is never used to train any general-purpose AI model. Ever. ### Your data stays in Australia IRAP-assessed AU cloud. Nothing offshore for processing, support, or analytics. ### We owe you credits if we break it 99.9% uptime target. Service credits if we miss it. Real ones, not promises. ### We can suspend abuse Illegal use, fraud, abuse of other customers - those are grounds to close an account. We give 30 days notice otherwise. What we don’t do ## The SaaS antipatterns we’ve explicitly chosen against. If any of these is a dealbreaker for you, you’ll know before you sign up - not three months in. - Auto-charge you without your explicit consent - Charge a cancellation fee or require a phone call to leave - Lock you into a minimum 12-month term - Sell your data, anonymised or otherwise - Use your data to train any third-party AI model - Hide pricing changes behind a click-through - Move your data offshore for "operational reasons" The binding language ## Terms in full Ten short sections. Click a section in the sidebar to jump to it. Critical clauses (data ownership, liability, governing law) are marked with a navy accent. Contents - 01 The agreement - 02 Subscription and payment - 03 How you may use the platform - 04 Your data, our data - 05 Service availability - 06 Changes to the terms - 07 Liability and warranties - 08 Suspension and termination - 09 Governing law - 10 Contact + final notes 01 ### The agreement These Terms of Service govern your access to and use of QuoteMaker, a product of The SEEN Group Pty Ltd (ABN 81 695 428 972), an Australian company. By creating an account, accessing the platform, or clicking a button that indicates acceptance, you agree to be bound by these terms. If you're accepting these terms on behalf of a company, you confirm you have the authority to bind that company. References to "you" mean the legal entity you represent unless context makes clear we mean you personally. 02 ### Subscription and payment QuoteMaker is sold as a monthly or annual subscription. The price for each tier is shown on the Pricing page, in Australian dollars, exclusive of GST unless stated otherwise. Your subscription begins on the date you purchase a paid plan. Monthly subscriptions auto-renew on the same day of each month; annual subscriptions auto-renew on the same date each year, at the then-current rate for your tier. You can cancel at any time from your account dashboard. Cancellation stops auto-renewal at the end of the current billing period. You retain access until that period ends. We do not offer pro-rated refunds for partial billing periods. QuoteMaker is in early access; talk to us before you commit so we can make sure it fits your crew before any money changes hands. 03 ### How you may use the platform We grant you a non-exclusive, non-transferable, revocable licence to use QuoteMaker for your own quoting business during the term of your subscription. The licence covers the users on your account, up to the limits of your tier. - Don't reverse-engineer, decompile, or copy the platform or the AI engine. - Don't resell access to your account or sub-license the platform to third parties. - Don't use the platform to generate quotes for illegal work, fraudulent claims, or unlicensed trades. - Don't scrape, crawl, or systematically extract data from the platform beyond your own quotes. - Don't abuse the service in ways that affect other customers (excessive automated requests, attempts to circumvent rate limits, etc.). 04 ### Your data, our data Critical clause You own everything you upload to QuoteMaker: site photos, voice notes, rate cards, client lists, the quotes you generate, and any metadata derived from them. We hold a limited licence to process that data for the sole purpose of providing the platform to you. We own the QuoteMaker platform, the AI engine, the model weights, the PDF templates, the brand, and any feedback or suggestions you send us. We may use anonymised, aggregated platform usage statistics to improve QuoteMaker, but we do not use your raw customer data to train any general-purpose AI model. You can export your data in PDF and CSV formats at any time from your dashboard. On cancellation, we retain your data for 90 days in case you reactivate, then delete it on request or automatically after 12 months of inactivity. Full details in the Privacy Policy. 05 ### Service availability We aim for 99.9% uptime measured monthly, excluding scheduled maintenance announced at least 48 hours in advance. If we fall short of that target in any calendar month, you may request a service credit equal to the pro-rated value of the affected days. We will notify you of major outages within one hour of detection via email and the public status page. We commit to a post-incident summary within 14 days of resolution for any incident with customer impact. 06 ### Changes to the terms When we materially change these terms, we will email all account holders and post a notice in-product at least 30 days before the changes take effect. "Materially" means anything that affects your rights, our liabilities, or how we handle your data. Cosmetic changes (typos, structural reorganisation) we just publish. If you don't agree to a material change, you can cancel before the change takes effect and we'll refund any pre-paid balance for the period after the effective date. 07 ### Liability and warranties Critical clause QuoteMaker is provided "as is" without warranty of any kind, except as required by Australian Consumer Law. To the maximum extent permitted by law, our total liability to you under or in connection with these terms is capped at the fees you paid us in the 12 months immediately preceding the event giving rise to the claim. We are not liable for any indirect, consequential, or special damages, including loss of profit, loss of business, or loss of data, except where such liability cannot be excluded under Australian Consumer Law. Nothing in these terms excludes or limits liabilities that cannot be excluded under the Australian Consumer Law or other applicable law. 08 ### Suspension and termination We may suspend or terminate your account if you materially breach these terms, fail to pay fees when due (after a 14-day notice period), or use the platform in a way that creates legal or operational risk for us or our other customers. We will give you 30 days' notice before terminating for material breach, except where the breach is severe (illegal use, security threat, or fraud) in which case we may terminate immediately. On termination, you lose access to the platform but retain ownership of the data you uploaded. You can export your data during the 90-day post-cancellation grace period described in section 04. 09 ### Governing law Critical clause These terms are governed by the laws of New South Wales, Australia. Any dispute that cannot be resolved by good-faith discussion within 30 days will be referred to mediation in Sydney before any court proceedings are commenced. 10 ### Contact + final notes Questions about these terms? Email hello@quotemaker.com.au with the subject "Terms enquiry" and a real person will reply within one Australian business day. These terms together with the Privacy Policy form the complete agreement between you and QuoteMaker. If any part of these terms is found unenforceable, the remaining parts continue in effect. End of terms · 12 April 2026 · Privacy policy Trust Center Early access · founding builders ## Questions before you sign up? A real person will read your message and reply within a business day. Ask a question Join waitlist Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Trust Center URL: https://quotemaker.com.au/trust/ Description: Security and compliance posture for QuoteMaker. IRAP-assessed AU cloud, Privacy Act 1988 compliant, no third-party AI training on your data, full sub-processor list. Last updated: 2026-04-12 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Trust Center # Built in Australia. Hosted here too . Your site photos, rate cards, and client data live on IRAP-assessed Australian cloud infrastructure. We don't ship it offshore, we don't train third-party AI models on it, and we don't store it in plaintext. Trust at a glance AU-resident 100% Every customer record processed and stored inside Australia. Third-party AI training 0 Your data is never used to train a general-purpose model. At rest AES-256 Per-tenant managed keys via AWS KMS. In transit TLS 1.2+ TLS 1.3 preferred; weaker ciphers blocked at the edge. Breach notify 72 hrs Affected customers notified within 72 hours of detection. Compliance matrix ## Where each programme stands today Live status of each compliance + certification programme. Active = audited and current. Anything else is marked plainly. No badges we haven’t earned. Programme Scope Last reviewed Status IRAP-assessed AU cloud All production infrastructure and customer data Continuous Active All production infrastructure and customer data Continuous Evidence: DPA on request Privacy Act 1988 (Cth) - APP 1–13 All customer personal information handling On the roadmap Planned All customer personal information handling On the roadmap Evidence: Privacy policy SOC 2 Type II Security, availability, confidentiality On the roadmap TBD Security, availability, confidentiality On the roadmap ISO 42001 (AI management) AI management system governing QuoteMaker On the roadmap Planned AI management system governing QuoteMaker On the roadmap ISO 27001 Information security management system On the roadmap Planned Information security management system On the roadmap ISO 9001 Quality management system On the roadmap Planned Quality management system On the roadmap Essential Eight (ACSC) Cyber-security maturity baseline On the roadmap Planned Cyber-security maturity baseline On the roadmap Penetration testing External + authenticated web app + API On the roadmap TBD External + authenticated web app + API On the roadmap Disaster-recovery drill Failover + restore from backup On the roadmap TBD Failover + restore from backup On the roadmap Need an audit report, DPA, or sub-processor list under NDA? hello@quotemaker.com.au . Reply within one Australian business day. Data lifecycle ## What happens to a quote, end to end Five steps from your phone to the client’s inbox. Every step happens inside Australia. 01 Capture Photos, voice, video uploaded over TLS to AWS Sydney. Voice transcribed in-region. Never leaves AU. 02 Process AI inference runs in AU. Rate-card matched against your library. Output is a draft scope and a draft PDF. 03 Store Encrypted at rest with AES-256, per-tenant keys. Logical tenant isolation enforced at the DB layer. 04 Retain Active while your account is. On cancellation, 90-day grace window then full deletion on request. 05 Delete Hard delete from primary + backups within 30 days of confirmed request. Certificate available on request. Security detail ## How the platform is actually built Six areas your security team will ask about. Linkable anchors so you can deep-link a colleague. ### Where your data lives Every site photo, voice note, rate card, client record, and generated quote is processed and stored inside Australia. No customer data crosses the border for any reason - including model inference, support tooling, or analytics. - AWS Sydney region (ap-southeast-2) for compute, storage, database - IRAP-assessed environment - No offshore replication or backup - Sub-processors are AU-resident or process metadata only - full list above ### Encryption in transit and at rest Traffic between your browser, mobile apps, and QuoteMaker is encrypted in transit. Customer data on disk is encrypted at rest with managed keys. - TLS 1.2 minimum, TLS 1.3 preferred. Weak ciphers blocked at the edge. - AES-256 at rest with AWS KMS-managed keys - Per-tenant logical isolation in the database layer - No customer credentials stored in plaintext anywhere in the stack ### Authentication and access Builders and their teams sign in with email + password by default. Professional and Enterprise tiers can enable SSO. Multi-factor authentication is available on all paid tiers. - Email + password baseline (bcrypt hashed, salted, peppered) - Optional SSO via SAML 2.0, Google Workspace, Microsoft 365 (Pro + Enterprise) - Optional MFA via TOTP or hardware key - Internal access to customer data is restricted to engineers on call, with full audit logging ### Backups and disaster recovery Customer data is backed up daily with point-in-time recovery available for the previous 30 days. Disaster recovery is tested twice a year. - Daily automated snapshots - 30-day point-in-time recovery window ### AI training posture Your site captures, rate card, client list, and generated quotes are not used to train any general-purpose AI model. The QuoteMaker engine is fine-tuned on consented training data only. Customer data is processed for your account, and your account alone. - No customer data sent to third-party model training pipelines - No training opt-in dark patterns - there is no opt-in - Vision and language inference run on Australian infrastructure - Per-account isolation enforced at the inference layer ### Incident response If we have an incident affecting customer data, we notify affected customers within 72 hours and post a summary on our status page within 14 days of resolution. - 72-hour customer notification commitment for any incident with customer impact - Public post-mortem within 14 days of resolution Sub-processors ## Every vendor who touches any of your data A short, deliberate list. We update it within 30 days of any addition. Full DPA available under NDA. Vendor Purpose Region Data touched Amazon Web Services Primary cloud infrastructure (compute, storage, database), AU-hosted AI inference, and transactional email AWS Sydney (ap-southeast-2) All customer data Sub-processor list reviewed monthly. We notify customers of additions at least 30 days before they go live. Responsible disclosure ## Found something? Tell us first. If you’ve discovered a security issue with QuoteMaker, please report it directly to our security team before disclosing publicly. We acknowledge every report within one business day and aim to resolve confirmed issues within 30 days. Security contact security@quotemaker.com.au Acknowledgement SLA 1 Australian business day See also: Privacy policy Terms of service Machine-readable reference Early access · founding builders ## Want a copy of the DPA? Reply within one business day. Real humans, no chatbot. Email us Join waitlist Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Strata Remediation URL: https://quotemaker.com.au/use-cases/strata/ Description: Built for Australian strata remediation builders. Multi-quote panel workflow, balcony + facade scope, committee-ready PDFs, all in one mobile-first tool. Last updated: 2026-05-01 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Use case · Strata # Strata quotes, out by Tuesday . The strata committee meets twice a year. Whoever arrives with a defensible quote first sets the conversation. QuoteMaker turns a strata site walk into a panel-ready quote inside 30 minutes. Join waitlist See pricing On the way · 06:42 AEST Field log · Pacific Hwy · Tue Frame 01 / 04 What same-day quoting changes <24 hrs Panel turnaround vs the usual 9 to 14 days Same day Quote in the inbox Site walk to PDF, not three days later Every line Yours to approve You sign off before it sends 100% AU Hosted in Australia IRAP-assessed AWS, Sydney Why strata is different ## Four things that change how the quote has to read. Strata isn’t a normal procurement process and the quote can’t be a normal builder’s quote. 01 · Trait ### Committees vote, not individuals A strata quote is read by five to twelve volunteers on a Tuesday night, not by a single procurement officer. The PDF has to read clean for a treasurer who is not a builder, a lawyer who reads every line, and a resident who has read about a remediation that went wrong somewhere else. 02 · Trait ### Defensible scope is the whole game A vague line on a strata quote becomes a future rectification claim. "Waterproofing as required" reads as a future lawsuit. The line items, the AS standards, the manufacturer references and the photo schedule are not flourishes - they are the deliverable. 03 · Trait ### Same-day shapes the conversation The first quote sets the anchor the committee discusses. Quotes three and four arrive ten days later and have to argue against a number that is already in the room. Strata managers plan around a 9 to 14 day median; arriving on day one changes the meeting. 04 · Trait ### NCC + AS references attach to the scope Strata committees increasingly ask which clause a line item complies with - particularly after the 2027 NCC draft. QuoteMaker pre-attaches the reference where the engine recognises the scope (waterproofing membranes, balustrade compliance, render systems). Common scopes ## The line items the panel actually expects to see. Four scope archetypes the engine recognises. Your rate card decides the prices; QuoteMaker decides the structure. render fill ### Balcony & facade remediation - EPS render, mineral fillers, paint system - Balustrade compliance to AS 1170.1 + AS 1428.1 - Membrane reapplication with primer + perimeter fillet - Drain box upgrades + parapet flashing - Photo schedule per balcony, indexed to the quote line membrane fill ### Waterproofing rectification - AS 3740 membrane reference attached automatically - Manufacturer + SKU recorded against each line - Substrate preparation specs (grinding, primer, drying time) - Hold-point inspections itemised with cost - Warranty terms captured per zone concrete fill ### Defect rectification (panel work) - NCC clause references attached to each defect line - Photographic evidence indexed to the scope item - Risk register: structural, asbestos, hazardous coatings - Sign-off trail for hold points + practical completion - Variations preserved with full change history timber fill ### Scheduled maintenance across a portfolio - One template applies across 20 buildings in an afternoon - Rate card auto-applied per building (different LGA, different rates) - Recurring scope items vs one-offs separated in the PDF - Annual budget pack ready for the AGM cycle - Per-building margin tracked separately The workflow ## Site walk to strata-manager inbox · 42 minutes total . Four phases, the kind of timing the workflow is built for. The longest phase is the one you were going to do anyway - walking the site. 01 20 min ### On-site walk Photos, voice notes, video. Tag the balconies that matter. Offline upload queue means the basement signal is no problem. 02 8 min ### AI assembles the scope Photos + voice + your rate card produce a draft scope of works. NCC references pre-attached where the engine recognises the work. 03 12 min ### You review, panel-ready Edit any line in the Scope Builder. Override rates if the supplier just changed. Re-order sections to match what the committee expects. 04 2 min ### Branded PDF to the strata manager Your logo, your colours, your terms. Quote arrives in the inbox before the next site visit starts. The panel · turnaround ## One inspection. A quote back by tomorrow. Strata committees keep a panel and send the same request to several builders — then go with whoever comes back first, clearest, and ready to put to the committee. Inspect once, and QuoteMaker turns the site walk into an itemised, committee-ready quote you can send inside 24 hours. The fast, professional response is the one that wins the work. Quote turnaround On the table, not next cycle Stage 4 · OPEN $9,680 inc. GST On device · live Pipeline · real view Tracked open → accepted From the field “ Strata committees move on whoever quotes first. Getting a thorough pack out the same day, instead of three days later, is the difference between winning the job and reading about it in the minutes. Rodney Bird, RJ Bird Building · Sydney strata remediation Meet our founding builder Strata FAQ ## Questions strata builders ask in week one. Can’t find what you’re after? Email us . - 01 ### Does QuoteMaker know strata-specific scope items? The engine is fine-tuned on Australian remediation scopes - including balcony rectification, balustrade compliance, render systems, and waterproofing repair. It does NOT cover residential new-build or large commercial. - 02 ### Can I attach photos to specific scope lines automatically? Yes. Photos taken on site are geotagged and the engine pins them to the line item they belong to. The PDF includes the photo schedule indexed to the relevant line so the committee can cross-check. - 03 ### What if my strata committee wants the quote re-formatted to their template? Professional and Enterprise plans support up to 5 (Pro) or unlimited (Enterprise) branded PDF templates. Most strata builders set up one base template and one or two committee-specific variants. - 04 ### Does the strata manager need a QuoteMaker account to view the quote? No. They receive a normal PDF. The Strata Committee Dashboard preview (a read-only link they click through) is being shipped through 2026 - see the changelog for status. - 05 ### How does variation tracking work? Variations are stored as revisions on the original quote. Every revision is timestamped and the diff between any two revisions is one click. Useful for committees that ask "what changed between v1 and v3." - 06 ### Do you support NCC 2027 draft references? Yes. From v1.6.0 the engine references both the current NCC and the 2027 draft where they have changed materially. You choose which one attaches to the quote. Early access · founding builders ## Your next strata quote, by Tuesday. Onboard your rate card on a 30-minute call. Send your first strata quote the next day. Start a strata trial Read more field notes Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Integrations URL: https://quotemaker.com.au/integrations/ Description: The integrations on the QuoteMaker roadmap - accounting (Xero) and email (Gmail, Outlook). Honest status on each one. Last updated: 2026-05-01 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Integrations # Built to plug into the tools you already use . This is our integration roadmap - what we are building, not what is live today. We are shipping QuoteMaker with founding builders first, then wiring in the tools they use most. Tell us which ones matter and we will prioritise them. Join waitlist Request an integration Integrations on the roadmap 3 Live 0 In beta 0 On the roadmap 3 Jump to Accounting 1 Email 2 01 of 2 ## Accounting 1 integrations Push quotes through to your accounting platform as draft invoices or estimates. Rate-card sync runs the other way - update once, every future quote uses the new price. X Planned ### Xero Two-way sync. Push quotes as draft invoices. Pull rate-card updates from contact-level price lists. 02 of 2 ## Email 2 integrations Send the branded quote PDF from the inbox your team already uses, and capture replies back on the quote dashboard so follow-ups never get lost. G Planned ### Gmail Send branded quote PDFs straight from Gmail using the QuoteMaker add-on. Reply tracking captured back on the dashboard. O Planned ### Outlook Outlook 365 + on-prem Exchange. Same flow as Gmail - send and capture replies. How we build them ## Every integration above is built and maintained in-house . Nothing is held together by Zapier, Make, or a brittle CSV export. We ship and own each connector, and we monitor it the same way we monitor the rest of the platform. 01 ### Built Each connector is a first-class part of the codebase. Same code review, same tests, same release pipeline as the rest of QuoteMaker. 02 ### Monitored Every connector reports to the same probes as the core app. If Xero rate-limits us, you see it on the status page within 5 minutes. 03 ### Shipped weekly Customer asks for an integration, we triage, we ship. Most connectors take under two weeks from request to beta. Tracked on the status page Don’t see your tool ## Tell us. We build the integrations our builders ask for. We are building these in the order our founding builders ask for them. We won’t bother with integrations nobody wants - tell us which one would make the difference for your crew and it moves up the list. Request an integration Early access · founding builders ## Quote first. Connect to everything else after. Get early access. Tell us which integrations matter and we will prioritise them. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## System Status URL: https://quotemaker.com.au/status/ Description: The current operating state of every QuoteMaker subsystem. Full uptime history and a dated incident log begin once builders are live. Last updated: 2026-05-27 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 System Status # All systems operational . The current operating state of every QuoteMaker subsystem. We're in early access - once builders are running quotes in production, this page publishes full uptime history and a dated incident log. Live · Sydney ## All systems operational. No incidents to report yet. When something breaks, it will show up here first. Current 14:32:00 AEST Hosting AWS Sydney Subsystems 6 components - Web app & marketing site app.quotemaker.com.au + quotemaker.com.au Operational - Capture pipeline Photo, video, voice-note ingestion + transcription Operational - AI scope generation Vision + language models, AU-hosted inference Operational - PDF render service Branded quote PDFs, signed acceptance, variations Operational - Authentication SSO, password reset, magic-link delivery Operational - Storage & database AU-resident Postgres + object storage on IRAP-assessed AWS Operational Incident history No incidents to report. QuoteMaker is in early access. Once builders are running quotes in production, every incident will be logged here with a dated post-mortem. Our incident-response commitments live in the Trust Center . Early access · founding builders ## Want QuoteMaker on your next quote? Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Free downloads - Strata Quote Brief + Rate Card Template URL: https://quotemaker.com.au/resources/ Description: Two real, usable artifacts every Australian remediation builder asks for: a 1-page strata quote brief PDF, and a pre-populated rate-card template XLSX. Free, no commitment. Last updated: 2026-05-29 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Resources · field-ready # Two things builders ask for on day one . Real, usable artifacts - not white-paper fluff. Both files were built in the same architectural language as the quotes QuoteMaker ships. Use them on a strata walk this week; sign up later if they earned a quote you couldn't have sent otherwise. See the files Join the waitlist instead Available now · 2 files Updated for the 2026 season Field guide · PDF · 1 page ## The 1-page Strata Quote Brief A panel-ready reference an estimator can clip to a clipboard. Covers the 8 line items every strata committee expects, the NCC clauses to attach, a cover-letter opener, and a sign-off block in the title-block style. - The 8 line items every panel reads first - 3 NCC anchor clauses pre-attached - Cover-letter opening paragraph (fillable) - DRAWN / CHECKED / APPROVED title block From the file A4 · 1 page - 01 · Substrate prep - grind, vacuum, moisture-test - 02 · Waterproofing membrane (AS 3740) + primer - 03 · EPS render system - mesh + base + top - 04 · Balustrade compliance (AS 1170.1 / 1428.1) - 05 · Drain box + parapet flashing tie-in Your work email Get the file Working tool · XLSX · 31 line items ## Rate Card Template - AU Remediation A pre-populated rate card you can edit and use today. 31 line items across substrate, render, balustrade, drainage, defects, hold-points, site overhead, and admin. Live margin calculation. Pair with VLOOKUP for your own scopes. - 31 line items across 8 remediation categories - Live cost + margin formula (edit one cell) - Notes column for AS/NCC + supplier preferences - Read-me sheet with onboarding steps From the file XLSX · 2 sheets - Substrate prep · Grind to clean concrete · m² · $22 + $4 - Waterproof · Two-coat membrane · m² · $42 + $36 - Render · EPS panel + adhesive · m² · $48 + $52 - Balustrade · Aluminium balustrade · lm · $95 + $220 - Hold points · Post-membrane flood test · each · $95 Your work email Get the file Your email is used to send occasional product updates (≤ 1 per month). We never share it. Unsubscribe with one click. Early access · founding builders ## Want the engine that produces both - automatically? QuoteMaker assembles strata-ready scopes from your photos and applies your rate card without re-typing. Get early access and see your first quote within a day. Join waitlist See how it works Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Try the Scope Builder - interactive sandbox URL: https://quotemaker.com.au/sandbox/ Description: A real, editable strata balcony quote pre-loaded with three line items. Change descriptions, quantities, rates. Toggle risk flags. Watch the AI propose a hold-point inspection. No login, no data leaves your browser. Last updated: 2026-05-29 090 180 270 360 450 540 630 720 810 900 990 1080 1170 000 240 480 720 960 Sandbox · interactive demo # The Scope Builder, talking back . The real QuoteMaker Stage 4 Scope Builder - pre-loaded with a rough on-site draft. Chat with the QM Assistant to clean up the wording, fix the spelling, and tighten the scope; it proposes each change as a card you Apply or Discard. An interactive demo of the real editor - no login. Open the builder Join waitlist with your data Entry Report Method 4 Builder 5 Quote 2 item s · $43,140 Saved Preview quote Scope Assistant Stage 4 · Scope Builder ## Scope Builder Ref 482190 12-16 Ironbark Avenue, Westmeadow NSW 2155 The Owners - SP 71026 Items 2 Total inc GST $43,140 Project strategy · AI pick Prioritise pedestrian safety: remove the hazardous tiled surface and reinstate a durable, non-slip concrete finish to limit owners-corp liability. 3 alternatives considered. Scope objective resurfacing works to pathways aprox 90 square metres currently considerd unsafe on behaf of the owners corp 1 Concrete Resurfacing and Tile Removal Works $28,290 inc GST Item title Concrete Resurfacing and Tile Removal Works Description Client-facing - appears in the quote mechinical tile removal and concrete resurfacing to aprox 90sqm of pathway area incl HBCF insurence Amount GST-inclusive · editable $ AUD Inclusions · 6 Add inclusion - 1 temporaly barricade the driveway area off to isolate the work zone - 2 Home Building Compensation Fund (HBCF) insurance cover - 3 mechanically remove existing tiles and bedding down to the structural concrete slab (aprox 90 sqm) - 4 tape the perimiter and protect adjacent surfaces not to be treated - 5 supply and install Quikrete self-leveling concrete resurfacer to the repair area - 6 maintain the existing expansion joints Subtotal $25,718 GST 10% $2,572 Total $28,290 2 Balustrade Replacement to Common Stairs $14,850 inc GST Item title Balustrade Replacement to Common Stairs Description Client-facing - appears in the quote remove existing corroded steel balustrade and install new compliant aluminium balustrade to the common stairwell Amount GST-inclusive · editable $ AUD Inclusions · 4 Add inclusion - 1 remove and dispose of the existing corroded steel balustrade - 2 supply and install new powder-coated aluminium balustrade to AS 1170.1 loadings - 3 make good and touch-up paint to the adjacent render and stair treads - 4 provide engineer certification of the installed balustrade Subtotal $13,500 GST 10% $1,350 Total $14,850 Add scope item Happy with the scope? Turn it into a branded, client-ready quote — 2 item s · $43,140 inc GST. Finish & preview quote QuoteMaker Assistant Interactive demo Reset G'day - I'm the QuoteMaker Assistant. This scope was drafted fast and on-site, so the wording's a bit rough. Ask me to tidy the spelling, make it client-ready, or suggest inclusions a strata committee would expect. I'll show each change as a card you Apply or Discard. Try Clean up the spelling & wording Make it sound more professional What inclusions am I missing? Summarise this scope for the client Enter to send · Shift+Enter for a new line An interactive demo of the Scope Builder. Your edits stay in your browser - nothing is saved to an account. The real product runs your rate card, your photos, and your branding. Beyond the sandbox ## The sandbox is the editor. The engine does the rest. Here you can chat-edit one pre-loaded scope. In the real product, four things happen before you ever reach this screen: 01 · ENGINE ### Photo → scope generation Upload site photos, voice notes, and documents; the engine drafts the whole structured scope - you arrive at a filled editor, not a blank one. 02 · ENGINE ### Your rate card, applied Every line is priced against your uploaded rate card automatically. No typing numbers per quote. 03 · ENGINE ### NCC / AS clauses attached Risk and compliance lines arrive with the relevant code reference noted, ready for the committee to verify. 04 · ENGINE ### Branded PDF + lifecycle Export a branded PDF, then track open, download, and acceptance - all on your letterhead. Early access · founding builders ## Want this on your own jobs - with your rate card and logo? The sandbox runs one demo scope. The real product turns your site photos into the scope, prices it against your card, and ships it as a branded PDF. Join waitlist See how it works Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## The 24-hour rule: why the builder who replies first wins URL: https://quotemaker.com.au/blog/same-day-quotes/ Description: A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. Last updated: 2026-04-12 All field notes Operations FN-09 12 April 2026 6 min read # The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. By The QuoteMaker team QuoteMaker Article cover / operations Field notes · FN-09 TQ The QuoteMaker team QuoteMaker Filed 12 April 2026 Read 6 min read Filed in Operations Reading 0 % In this field note - 01 Speed is not a feature. It is the conversation. - 02 Where the days actually go - 03 What happens when each one drops - 04 The thing that is not getting faster Share this note Copy link to note ↓ Older note Five quoting mistakes that quietly cost a tier-two builder six figures a year Picture a familiar scene: a strata manager sends the same RFQ to six builders for a balcony rectification on a 1990s block. One quote lands the next afternoon; three more trickle in over the following week; two never show. The committee takes the day-one quote even though it is not the cheapest - because it is the one in front of them when the decision gets made. It is rarely a hard call. ## 01 Speed is not a feature. It is the conversation. In Australian remediation, the median time from RFQ to quote runs nine to fourteen days, and strata managers plan around it. They book two weeks per builder, three if the builder is "booked up", and the cycle drags on while the building keeps leaking. What that median hides is the asymmetry inside it. The first quote to arrive shapes how the rest get read. Once a committee has a number in mind, the second and third quotes become "the one that costs more" and "the one with the asbestos line item nobody warned us about". The first quote sets the conversation; everyone else negotiates inside it. Editor’s note Why speed wins the job The pattern is hard to miss once you watch for it: the builder who quotes first tends to win. Same builder, same trades, same rates - the variable that moves the line is speed. A thorough pack out within 24 hours, instead of three days later, is often the difference between winning the job and reading about it in the committee minutes. ## 02 Where the days actually go Crews are not slow because they are lazy. They are slow because the workflow has four serial knots. Each one looks small in isolation. Together they push every quote past the 24-hour line. ### 1. The notepad-to-Excel translation A senior estimator returns from a site visit with three pages of handwriting on the bonnet of their ute. Back at the office, they spend ninety minutes typing what they already wrote. The handwriting has all the judgement. The typing is the part a machine can do, and the part nobody enjoys. ### 2. Rate lookup tax A 50-line scope has 50 rate decisions. Each one is a twenty-second trip to the rate folder, the supplier email chain, or the spreadsheet that has not been updated since February. Twenty seconds times fifty is seventeen minutes. Do that for every quote and you have lost a day a week to lookups. ### 3. Excel as a layout engine A scope of works in Excel is a formatting project pretending to be an estimating project. Merged cells, currency formats, line-break alignment, page-break logic. The same gymnastics, every quote. Most senior estimators can do it in their sleep, which is part of the problem. ### 4. The compliance double-back NCC clauses, AS standards, manufacturer specs. They live in a different folder to the rate card. Cross-referencing is slow. Missing a reference is expensive. Most crews handle this by adding a step at the end: a senior reads the quote one more time, looking for things the juniors missed. That step is rigorous. It is also half a day. ## 03 What happens when each one drops - Notepad-to-Excel becomes voice + photo capture. Ninety minutes back. - Rate lookup becomes one structured rate card applied automatically. Sixty minutes back. - Excel formatting becomes a branded PDF template, set up once. Sixty minutes back. - Compliance is auto-flagged against the scope with references attached. Thirty minutes back. That is four hours per quote. For a crew quoting ten jobs a month, it is a full working week reclaimed. Spent instead on winning more work, training the apprentice, or actually getting home before nine on a Friday. The pattern we are building toward: a crew that was turning down RFQs for lack of capacity can quote everything, win more by being first in the door, and do it without hiring - just by not spending senior time on data entry. ## 04 The thing that is not getting faster Speed is the easy part. The hard part is keeping the quote defensible at speed. A fast wrong quote is worse than a slow right one. The work that still has to be done by a human is the judgement: the call on whether to flag asbestos, the unit rate that is right for this job but not the last, the warranty clause the lawyer wants and the strata committee does not. AI does not change that work. It just stops the rest of the workflow from eating it. When a senior estimator gets ninety minutes back from data entry, they spend ten of them being more careful about the line item that matters, and the other eighty on the next quote. The race is not against the other builders. It is against the workflow that makes you slow. End of field note · FN-09 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-08 ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. 6 min read Operations FN-07 ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. 5 min read AI FN-06 ### AI in construction estimating: what is actually working, what is failing, and what is overhyped A practical, slightly sceptical read on where AI helps Australian construction crews and where it gets in the way. From someone who has watched four cycles of construction-tech promises. 8 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Five quoting mistakes that quietly cost a tier-two builder six figures a year URL: https://quotemaker.com.au/blog/quoting-mistakes/ Description: The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. Last updated: 2026-03-28 All field notes Operations FN-08 28 March 2026 6 min read # Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. By The QuoteMaker team QuoteMaker Article cover / operations Field notes · FN-08 TQ The QuoteMaker team QuoteMaker Filed 28 March 2026 Read 6 min read Filed in Operations Reading 0 % In this field note - 01 The waterproofing line that costs $50,000 later - 02 No risk register, no defence - 03 Rate card drift - 04 The variation that never got billed - 05 The Friday-night cliff Share this note Copy link to note ↑ Newer note The 24-hour rule: why the builder who replies first wins ↓ Older note The boring operations work that pays the most: rate card management Five mistakes account for most of the margin leakage in remediation quoting, and none of them are exotic. Most senior estimators can name them on request. The trouble is that almost nobody has a system that actually prevents them - so they come back, quote after quote. ## 01 The waterproofing line that costs $50,000 later A line that reads "Waterproofing as required, $4,200" is a future rectification claim waiting to happen. The membrane type is unspecified. The primer is unmentioned. The fillet detail is implicit. When a leak appears in year three, the strata lawyer reads that line and the conversation about who pays gets short. The fix is not more careful pricing. The fix is scope detail: membrane manufacturer and SKU, primer system, perimeter fillets, terminations, the AS 3740 reference, and a photo schedule annexed to the quote. Once a template enforces it, the line becomes harder to skip than to include. ## 02 No risk register, no defence A scope without a risk section assumes silently that nothing will go wrong. A scope with a risk register assumes loudly that some things will, and names them. Asbestos in pre-1990 buildings. Structural unknowns behind cladding. Access constraints that the building manager forgot to mention. Each one is a sentence. Together they shift the conversation from "the builder missed this" to "the builder told us this might happen and we approved the contingency". ## 03 Rate card drift A crew of three estimators uses, in practice, three rate cards. One is in the shared drive. One is on a senior estimator's laptop, last edited in November. One lives in a printed binder under the kettle. The "current" rate card is a Schrödinger's document: everyone is sure they are using it, no two estimators are using the same one. The cost is not the obvious one. The obvious one is undercharging. The bigger one is the team conversation that has to happen every time a client queries a rate, because nobody can agree on what the rate is supposed to be. Hours, every week, on rate forensics. ## 04 The variation that never got billed Quote v1 goes out on a Friday. The client requests a change on Monday: an extra balcony, different membrane, additional rectification. The estimator emails a revised quote. The job runs. Three months later, the invoice does not match the original scope, because the revised quote was a separate email, never reconciled. Most builders we work with discover this on a sample audit and find one to three variations per quarter that were quoted, agreed, performed, and never billed. At an average $4,200 each, on a builder doing ten quotes a month, the annual leak is north of $40,000. ## 05 The Friday-night cliff Most quote errors we can date back to a single window: between 7 pm and 11 pm on a Friday. Tired estimators making formatting decisions in Excel is not a workflow, it is a hazard. The errors are not random. They cluster in the last hour of a quote when the team is trying to finish before the weekend. The fix is not better discipline. The fix is removing the formatting decisions from Friday night. A branded PDF template, set up once, takes the cell-merging and currency-format choices out of the workflow entirely. The estimator does the estimating. The template does the rest. Editor’s note The honest number A 12-person crew leaking on all five lines is leaking roughly $180,000 a year in unbilled variations, undercharged trades, rectification claims, and senior time spent on rework. We have not seen one yet without at least three of the five leaks active. End of field note · FN-08 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-09 ### The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. 6 min read Operations FN-07 ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. 5 min read AI FN-06 ### AI in construction estimating: what is actually working, what is failing, and what is overhyped A practical, slightly sceptical read on where AI helps Australian construction crews and where it gets in the way. From someone who has watched four cycles of construction-tech promises. 8 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## The boring operations work that pays the most: rate card management URL: https://quotemaker.com.au/blog/rate-card-management/ Description: Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. Last updated: 2026-03-14 All field notes Operations FN-07 14 March 2026 5 min read # The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. By The QuoteMaker team QuoteMaker Field notes · FN-07 TQ The QuoteMaker team QuoteMaker Filed 14 March 2026 Read 5 min read Filed in Operations Reading 0 % In this field note - 01 One source, applied everywhere - 02 Margin by trade, not by job - 03 Supplier rates that change without you - 04 Tools that respect your rates Share this note Copy link to note ↑ Newer note Five quoting mistakes that quietly cost a tier-two builder six figures a year ↓ Older note AI in construction estimating: what is actually working, what is failing, and what is overhyped Ask a builder where their rate card is. The good ones know in one sentence. The struggling ones tell you about three spreadsheets, a binder, and an email thread with their concrete supplier. The rate card is the most leveraged document in the business. Most businesses treat it as a one-off setup chore. ## 01 One source, applied everywhere If your rate card lives in three places, you have three rate cards. There is no way around that. The estimator who happens to open the November version on a Tuesday is going to quote different rates to the one who opens the September version on a Thursday. Both will be confident they are right. Pick one canonical location. Make it impossible to quote from anywhere else. This is more of a workflow choice than a software choice. The software just enforces what the workflow demands. ## 02 Margin by trade, not by job A 20 percent margin on waterproofing and a 20 percent margin on rough carpentry are different financial outcomes. Waterproofing carries warranty risk, rectification exposure, and a faster timeline. Rough carpentry rarely calls back in year three. Margins should reflect those facts. Most rate cards do not. A rate card that lets you set margin by trade, then surfaces blended margin at quote time, changes how senior estimators think about a job. They start to notice when the mix is light on the high-margin trades. They start to push back on quotes that look profitable on paper but lean entirely on the trades you make nothing on. ## 03 Supplier rates that change without you Your concrete supplier raised rates in March. You did not get the email, or you got it and forgot. Every quote since March has been running on February rates. The first three jobs absorb the difference quietly. The fourth one, on a tighter job, eats the difference and your margin with it. A structured rate card with supplier-specific lines, time-stamped, makes this kind of drift visible. When a supplier rate changes, every affected line is flagged and the new quotes use the new number. The old quotes stay locked to the rate that was current when they went out, which is what the invoice should match anyway. ## 04 Tools that respect your rates A quoting tool that invents prices is a liability. A quoting tool that uses your prices, every time, and refuses to invent one when it does not have one, is leverage. The difference shows up in audits, in client conversations, and in the speed at which a senior estimator trusts the draft enough to sign it. Editor’s note The shortcut nobody takes A monthly twenty-minute meeting that opens the rate card and runs through last month's job invoices is the single most valuable hour in an estimating team's month. Most teams skip it for a year, then spend a week reconciling at year-end. End of field note · FN-07 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-09 ### The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. 6 min read Operations FN-08 ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. 6 min read AI FN-06 ### AI in construction estimating: what is actually working, what is failing, and what is overhyped A practical, slightly sceptical read on where AI helps Australian construction crews and where it gets in the way. From someone who has watched four cycles of construction-tech promises. 8 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## AI in construction estimating: what is actually working, what is failing, and what is overhyped URL: https://quotemaker.com.au/blog/ai-construction-estimating/ Description: A practical, slightly sceptical read on where AI helps Australian construction crews and where it gets in the way. From someone who has watched four cycles of construction-tech promises. Last updated: 2026-02-22 All field notes AI FN-06 22 February 2026 8 min read # AI in construction estimating: what is actually working, what is failing, and what is overhyped A practical, slightly sceptical read on where AI helps Australian construction crews and where it gets in the way. From someone who has watched four cycles of construction-tech promises. By The QuoteMaker team QuoteMaker Field notes · FN-06 TQ The QuoteMaker team QuoteMaker Filed 22 February 2026 Read 8 min read Filed in AI Reading 0 % In this field note - 01 What is working: assistive drafting - 02 What is failing: full autonomy - 03 What is failing: generic models - 04 What is overhyped: photo-to-quote in 30 seconds - 05 What is next: variation-aware estimating Share this note Copy link to note ↑ Newer note The boring operations work that pays the most: rate card management ↓ Older note What goes through a strata committee's head when they read your quote Every two years a new wave of construction technology promises to revolutionise estimating. BIM did, partially. Cloud-based job management did, partially. AI is in its second wave now, and the gap between the marketing and the reality is wider than usual. Here is what is actually moving the needle on a real Australian remediation crew, and what is still a demo. ## 01 What is working: assistive drafting AI is genuinely useful as a drafting assistant for scope of works. Feed it three site photos, a 90-second voice note, and a building manager's emailed brief, and it will produce a 30-line scope draft. Materials, trades, sequence, references. The estimator then edits, prices, and signs off. The save is roughly ninety minutes per quote. It is not magic. It is the AI doing the part of estimating that is mechanical: transcribing notes, structuring line items, naming trades the photos suggest, attaching the standard references. This is the part that bores estimators and where they make tired-Friday-night mistakes. It is also the only part the AI is reliably good at. ## 02 What is failing: full autonomy An AI that sends quotes without a human in the loop will, sooner or later, hallucinate a trade, miss a compliance clause, or under-quote an access scenario. The model does not know that the building in Glebe has no lift, or that the strata manager is litigious, or that the client's last builder went bankrupt mid-job. The judgement that handles those is not in the model. Vendors who pitch full autonomy are pitching to investors, not to builders. The crews we know who have tried it have all walked it back to assistive drafting within three months. ## 03 What is failing: generic models A general-purpose AI does not understand AS 3740, NCC clauses, or what a strata panel expects to see in a defect rectification scope. It will produce text that looks plausible to someone outside the industry and falls apart to anyone inside it. Fine-tuning on real Australian scopes is the difference between a toy and a tool. The training data has to know that strata committees skim cover pages, that NCC clauses matter, that the difference between "remedial" and "rectification" carries legal weight. Generic foundation models do not learn that from internet text. ## 04 What is overhyped: photo-to-quote in 30 seconds The demo videos show a builder snapping a photo and watching a polished quote materialise. The reality is that any photo-to-quote pipeline that works in 30 seconds is producing a quote that needs another three hours of human refinement. The 30-second demo is the easy part. The trustworthy quote is the hard part. The honest version: photo and voice input gives you a draft in under ten minutes. The draft is good enough to edit, not good enough to send. A senior estimator gets it to send-quality in another twenty minutes. That is still a 5x speed-up. The marketing version oversells, the actual version still delivers. ## 05 What is next: variation-aware estimating The next genuine frontier is scope variations. Same site, three pricing scenarios: cheap-and-quick, standard, premium. An AI that can produce three internally consistent variations of a scope, with consistent rate logic, is going to change how builders pitch. Right now this is a manual job that most builders skip. They quote one scenario and let the client decide. The crews that consistently win premium work present three options, anchored so the middle one is the easy "yes". An AI that makes that workflow as fast as quoting a single scenario is the next compounding advantage. Editor’s note The honest read AI in estimating is at the point where it shaves an hour off the boring parts of a quote. That is a real, measurable productivity win. Anything beyond that, in 2026, is still partly aspirational. Pick vendors who are honest about which is which. End of field note · FN-06 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-09 ### The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. 6 min read Operations FN-08 ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. 6 min read Operations FN-07 ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. 5 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## What goes through a strata committee's head when they read your quote URL: https://quotemaker.com.au/blog/strata-committee-decision/ Description: Five volunteers with day jobs, reading PDFs at nine on a Tuesday night. One treasurer who reads line items. One resident who has read about a remediation that went wrong. Win them, win the job. Last updated: 2025-11-08 All field notes Industry FN-05 8 November 2025 6 min read # What goes through a strata committee's head when they read your quote Five volunteers with day jobs, reading PDFs at nine on a Tuesday night. One treasurer who reads line items. One resident who has read about a remediation that went wrong. Win them, win the job. By The QuoteMaker team QuoteMaker Field notes · FN-05 TQ The QuoteMaker team QuoteMaker Filed 8 November 2025 Read 6 min read Filed in Industry Reading 0 % In this field note - 01 They open three things, in this order - 02 They compare on three axes - 03 There is always a treasurer who reads line items - 04 There is always a defensive one who reads risk - 05 The committee defends their choice at the AGM Share this note Copy link to note ↑ Newer note AI in construction estimating: what is actually working, what is failing, and what is overhyped ↓ Older note Where the other nine points of margin go I sat on a strata committee for nine years, including four as treasurer. I have read several hundred remediation quotes. I have approved about a third of them. What I am about to tell you, no marketing team for any construction company has ever told me, but every quote that won me over had it. ## 01 They open three things, in this order Cover page. Total. Terms. In that order. The line items get a skim only if the total looks wrong. If the cover page does not look professional, half the committee has mentally moved on before the second page loads. This is not unfair. The committee has three quotes to compare and a Wednesday night to do it in. They are not estimators. They are looking for signals that you are competent before they invest reading attention in your detail. ## 02 They compare on three axes - Total price. Mandatory. If you are 30 percent above the median, you need to explain why on page one. - Trust signals. HIA or MBA membership, named insurance, references from a building they have heard of. - Responsiveness. How quickly the quote came back. How quickly you replied to the building manager. Whether you came on-site for a measure or quoted off photos alone. The price is the loudest signal but it is not the only one. A committee will pay 8 percent more for the builder who replied first, came on-site, and sent a tidy cover letter. We did it routinely. ## 03 There is always a treasurer who reads line items I was that treasurer. Across the table on every committee I served, there was always one of me. We compare your unit rates to last year's job. We notice when a "rectification" line is suspiciously round. We Google "AS 3740 waterproofing" mid-meeting, on phones, under the table. You do not need to win the treasurer. You need to give them no easy reason to argue. A unit-rate logic line ("waterproofing membrane Bostik 7000 on primed substrate, 12m² at $190 inc. perimeter fillets") tells the treasurer that you know what you are charging for. It also gives them something concrete to defend at the AGM when an owner asks why you got the job. ## 04 There is always a defensive one who reads risk On every committee, there is one resident who read about a remediation in the SMH that went wrong. They are anxious. They are not unreasonable, they are just scared. Your risk register is for them. A scope that names risks, even mundane ones, calms the defensive resident down faster than any sales prose ever has. "Asbestos suspected in soffit lining. To be tested before works commence. If positive, removal by a licensed asbestos removalist as a scope variation." That sentence does more work in a committee meeting than ten pages of company history. ## 05 The committee defends their choice at the AGM This is the bit nobody talks about. The committee that approves your quote has to defend it to forty owners six months later, when the levy notice arrives. The good quote is not the one that won the committee. The good quote is the one that lets the committee win the AGM. Make their defence easy. Cover page that looks competent. Total broken down by trade. Risk register that explains what could go wrong. A page that explains why you. The committee photocopies your quote pack and hands it round the room. If it explains itself, the AGM moves on. If it does not, the committee spends six months apologising for picking you. Editor’s note The unspoken rule A quote pack that explains itself wins twice: the committee does not have to ask follow-up questions, and they do not have to defend their choice when the AGM asks why you got the job. Both happen weeks apart. Both decide whether they recommend you next time. End of field note · FN-05 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-09 ### The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. 6 min read Operations FN-08 ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. 6 min read Operations FN-07 ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. 5 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## Where the other nine points of margin go URL: https://quotemaker.com.au/blog/profitability-math/ Description: A quote sheet says 18 percent. The end-of-year P&L says 9. The gap is not bad luck. It is four predictable leaks, and most builders can name them when asked. Last updated: 2025-08-19 All field notes Operations FN-04 19 August 2025 8 min read # Where the other nine points of margin go A quote sheet says 18 percent. The end-of-year P&L says 9. The gap is not bad luck. It is four predictable leaks, and most builders can name them when asked. By The QuoteMaker team QuoteMaker Field notes · FN-04 TQ The QuoteMaker team QuoteMaker Filed 19 August 2025 Read 8 min read Filed in Operations Reading 0 % In this field note - 01 Quoting margin is not job margin - 02 Leak one: scope creep - 03 Leak two: quote errors absorbed - 04 Leak three: timesheet drift - 05 Leak four: variation amnesia - 06 The annual math - 07 What makes leakage visible Share this note Copy link to note ↑ Newer note What goes through a strata committee's head when they read your quote ↓ Older note When to walk away from a remediation job, and how to do it without burning the bridge I have looked at the books of three Sydney remediation crews this year. All three quoted at 18 percent margin. All three ended the year at between 8 and 11 percent. None of them were unlucky. The gap was the same gap, in the same four places, in all three businesses. The good news is the same four leaks are fixable. The bad news is most builders only find them when an accountant asks awkward questions in March. ## 01 Quoting margin is not job margin The quote applied 18 percent on top of trade rates. Then the job ran four days over because of a wet week. The subbie put a foot through a soffit, which got patched but never costed. The supplier raised mortar prices mid-job and nobody told the senior estimator. Three small events, none of them anyone's fault, and the margin walked. Real margin compounds downward from quote to invoice to bank. Each step has a leak. Each leak has a name. ## 02 Leak one: scope creep The client asks for "just one extra balcony". The senior estimator says yes because the relationship is good and the work is similar. The variation is verbal, undocumented, and eats two days of crew time that nobody bills for. The relationship stays good. The margin does not. The cost is rarely the direct labour. It is the displacement: the next job starts two days late, which means the next quote was promised against a schedule that does not exist. Scope creep is recursive. ## 03 Leak two: quote errors absorbed The quote missed a trade. The senior estimator notices on day three of the job and quietly eats the cost rather than re-opening a price conversation that would damage the relationship. Total cost to the business: $4,800. Total likelihood of this happening on the next job: high. Nobody is keeping score. ## 04 Leak three: timesheet drift A crew quoted on 7-hour days. The crew worked 9-hour days because the access window was tight. The extra two hours per crew member per day, across a six-person crew for three weeks, is 180 paid hours that nobody factored. The crew is happy with the overtime. The job is no longer profitable. ## 05 Leak four: variation amnesia The variation was discussed on site. Both parties shook on it. The estimator wrote it on a notepad. The notepad ended up in a glovebox. The invoice was issued from the original quote, with the variation forgotten. The job ran $11,000 of un-billed work. The strata manager would have paid it. They never got an invoice. ## 06 The annual math For a crew doing $4M in annual turnover, nine points of margin leakage is $360,000. That is a foreman's salary, a new ute, a profit share for the team, and a Christmas party that is not awkward. It is also the cost of running estimating on Excel and goodwill. ## 07 What makes leakage visible You do not need accounting software with twelve modules. You need rigour, in one place. A quote that links to a job that links to invoices that links to variations. When all four are connected, leakage becomes visible. Visible leakage gets fixed, usually within two weeks of being noticed. The crews that close the 9-point gap rarely do it through better estimating. They do it by making the leaks impossible to hide. The estimating was always good enough. The bookkeeping needed help. Editor’s note A practical first step For the next ten quotes you send, write them into a single tracker with three columns: quoted total, invoiced total, gap. Do nothing else with the data for sixty days. The gap will tell you which of the four leaks is yours. End of field note · FN-04 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-09 ### The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. 6 min read Operations FN-08 ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. 6 min read Operations FN-07 ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. 5 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## When to walk away from a remediation job, and how to do it without burning the bridge URL: https://quotemaker.com.au/blog/when-to-walk-away/ Description: Some quotes are losses before you start. Recognising them quickly is the most profitable skill a senior estimator can develop, and the hardest one to teach a junior. Last updated: 2025-04-22 All field notes Operations FN-03 22 April 2025 6 min read # When to walk away from a remediation job, and how to do it without burning the bridge Some quotes are losses before you start. Recognising them quickly is the most profitable skill a senior estimator can develop, and the hardest one to teach a junior. By The QuoteMaker team QuoteMaker Field notes · FN-03 TQ The QuoteMaker team QuoteMaker Filed 22 April 2025 Read 6 min read Filed in Operations Reading 0 % In this field note - 01 Five flags that the job is already broken - 02 The opportunity cost is real and rarely measured - 03 How to decline without burning the bridge - 04 The frame that makes this easier Share this note Copy link to note ↑ Newer note Where the other nine points of margin go ↓ Older note NCC 2027: the four clauses set to reshape remediation quoting A junior estimator quotes every RFQ that comes in. A senior estimator does not. The difference is not laziness, it is pattern recognition. The single most valuable skill in a senior estimator is recognising, in the first five minutes of a brief, that the job is going to be a loss whether you win it or not. ## 01 Five flags that the job is already broken - The strata budget is vague or unrealistic. "We have about $40k" on a job that obviously costs $90k is not a budget, it is a signal that nobody has done the work yet. - The building manager will not share previous quotes. Either they do not have any (which means they are shopping cold), or they do and the quotes were rejected (which means something is wrong with the job, the budget, or both). - Access constraints not disclosed up front. If the building is on a corner with no parking, no lift, and a 3-week notice requirement to use the loading bay, you should hear about that in the first conversation, not on day one of the job. - Scope changes already evident before quote stage. The brief on Tuesday is different from the one on Friday, with no explanation. This is the building telegraphing its decision-making process. - You are the sixth builder asked, with no explanation. There are reasons builders five through one walked. They are probably the same reasons you will end up walking. ## 02 The opportunity cost is real and rarely measured A senior estimator burns four to six hours on a thorough quote. Doing ten of those a month, half on jobs you should have walked, is thirty hours of senior labour misallocated. At a loaded rate of $80 per hour, that is $2,400 monthly, or roughly $30,000 a year, on quotes that were never going to win. The cost is not the $30,000. The cost is the next quote, which was rushed because the senior was tired and over-committed, and lost on a flag that would have been obvious on a fresh read. ## 03 How to decline without burning the bridge Two sentences, sent the day you decide. Thank them for the brief. Give them a real reason: capacity, specialty mismatch, scheduling. If you have a builder to recommend who would be a better fit, name them. Strata managers remember the builder who declined quickly and professionally. They forget the one who took a week to send back a polite no. The ones they remember get called first next time, when the job is better. ## 04 The frame that makes this easier You are not saying no to revenue. You are saying yes to the jobs you can do well, on time, at margin. The crews that consistently run 15-plus percent margins do it less by being better estimators and more by being more selective. Their wins are bigger because their losses are smaller. Editor’s note A test for every brief Before you start quoting, ask: if we win this at the price we will quote, will we be glad in three months? If the honest answer is "probably not", walk now. The cost of a polite no is a one-line email. The cost of a regretful yes is a year. End of field note · FN-03 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-09 ### The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. 6 min read Operations FN-08 ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. 6 min read Operations FN-07 ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. 5 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## NCC 2027: the four clauses set to reshape remediation quoting URL: https://quotemaker.com.au/blog/ncc-2027-clauses/ Description: An early read on where the next National Construction Code cycle is heading, and what it will mean for your scope-of-works templates. Quoting templates carry an eighteen-month lead time, so it is worth reading now. Last updated: 2026-05-04 All field notes Industry FN-02 4 May 2026 7 min read # NCC 2027: the four clauses set to reshape remediation quoting An early read on where the next National Construction Code cycle is heading, and what it will mean for your scope-of-works templates. Quoting templates carry an eighteen-month lead time, so it is worth reading now. By The QuoteMaker team QuoteMaker Field notes · FN-02 TQ The QuoteMaker team QuoteMaker Filed 4 May 2026 Read 7 min read Filed in Industry Reading 0 % In this field note - 01 Clause one: balcony fire-rated separation - 02 Clause two: waterproofing membrane traceability - 03 Clause three: accessibility on commercial remediation - 04 Clause four: defect rectification documentation - 05 What changes for your quote templates Share this note Copy link to note ↑ Newer note When to walk away from a remediation job, and how to do it without burning the bridge ↓ Older note AI augmentation, not replacement: an honest take from inside a 12-person crew The next National Construction Code cycle is coming, and you can already see the shape of it. The changes that will land on remediation are technical and uneven, and going by the consultation drafts and where the ABCB has been pushing, they will change how Australian crews scope, quote, and invoice. Quoting templates carry an eighteen-month lead time, so the crews who move now will be ready and the ones who wait for ratification will spend a quarter rewriting scopes mid-quote. Read what follows as an early read, not settled law: the direction is solid, the exact wording is not yet locked. ## 01 Clause one: balcony fire-rated separation Expect a real tightening of fire-rated separation requirements for Class 2 balconies. Where the current standard leaves room for installer-judgement separation methods, the likely change narrows the acceptable methods and adds an installer certification requirement. Practical impact: every Class 2 balcony scope will likely need a 60-minute fire separation line item, with installer cert appended. Most crews note this today as "as required by NCC", which is unlikely to satisfy the OC at handover once the change lands. Expect strata committees and building certifiers to push back hard on quotes that do not call it out explicitly. ## 02 Clause two: waterproofing membrane traceability Expect manufacturers to be required to provide batch-traceable certs with every membrane install. Get ahead of it. Your scope needs a line: "membrane batch certification provided to OC at handover, retained for ten years". Easy to skip on a quote. Expensive when an audit lands. The compliance burden is small. The cost of missing it is large, because the audit happens after handover and the rectification falls on the original contractor. A line in the scope makes the obligation visible to your team, your subbies, and the strata manager. Three witnesses, all good. ## 03 Clause three: accessibility on commercial remediation Look for the AS 1428.1 trigger for accessibility upgrades to widen. As it is shaping up, once the share of an accessible path you replace crosses the threshold - early drafts point to around a third - the whole path has to come up to current standard, measured per surface rather than per project. This will catch crews unprepared. A balcony rectification that touches a building's walkway could trigger an accessibility upgrade that costs more than the rectification itself. The estimator who flags this at quote stage saves the relationship. The one who finds out on site loses the job. ## 04 Clause four: defect rectification documentation Expect a new requirement for photographic evidence captured at pre, mid, and post stages of any defect rectification, stored for ten years. The good news is most builders already take the photos. The bad news is most are storing them on a foreman's phone, which is not a ten-year storage solution. The crews ready for this clause are the ones who already store project photography in structured cloud storage, tagged to the job. The crews not ready are the ones whose handover packages are a USB stick handed to the strata manager. The clause will force a tidy-up that should have happened anyway. ## 05 What changes for your quote templates Three of the four clauses are template work. They are sentences that need to land in the right place in every relevant scope, with the right reference and the right delivery obligation. Once the templates are updated, the marginal cost per quote is zero. The work is one-off. The fourth clause, accessibility triggering, is judgement work. It needs an estimator to recognise the trigger in the brief. Templates can help, but the call still sits with a person on site. Editor’s note A reasonable schedule Update scope templates for Clauses 1, 2, and 4 by the end of 2026. Train estimators on Clause 3 trigger recognition through early 2027. By the time the new code ratifies, the work is in place and your first compliant quotes go out on day one. End of field note · FN-02 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-09 ### The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. 6 min read Operations FN-08 ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. 6 min read Operations FN-07 ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. 5 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support --- ## AI augmentation, not replacement: an honest take from inside a 12-person crew URL: https://quotemaker.com.au/blog/ai-augmentation-not-replacement/ Description: Every six months a vendor tells builders AI will replace estimators. Every six months, the actual outcome is that estimators do better work and crews hire one more of them. Last updated: 2026-05-18 All field notes AI FN-01 18 May 2026 5 min read # AI augmentation, not replacement: an honest take from inside a 12-person crew Every six months a vendor tells builders AI will replace estimators. Every six months, the actual outcome is that estimators do better work and crews hire one more of them. By The QuoteMaker team QuoteMaker Field notes · FN-01 TQ The QuoteMaker team QuoteMaker Filed 18 May 2026 Read 5 min read Filed in AI Reading 0 % In this field note - 01 What estimators actually do all week - 02 AI eats the 60 percent - 03 The 40 percent expands into the space - 04 Hiring decisions look different on the other side Share this note Copy link to note ↑ Newer note NCC 2027: the four clauses set to reshape remediation quoting A 12-person remediation crew in the Inner West adopted AI-assisted quoting eighteen months ago. The vendor pitch said one estimator could do the work of three. What actually happened: they kept their senior estimator, hired a second, and more than doubled the quotes they could turn around. The senior is happier. The crew is busier. The vendor was right about the productivity gain and wrong about how it would get spent. ## 01 What estimators actually do all week A senior estimator on a busy crew spends roughly 60 percent of their week on data entry, formatting, and re-keying. The other 40 percent is the work that justifies the salary: judgement calls, supplier negotiation, risk assessment, the conversation with the strata manager that turns a $90k job into a $110k job because both sides understand what is included. Almost everybody, asked privately, describes the 60 percent as the worst part of their week. They tolerate it because nobody has shown them a way around it that does not introduce errors. ## 02 AI eats the 60 percent Transcribing voice notes, looking up unit rates, formatting line items, attaching compliance references: this is exactly the work the AI does well. It also happens to be the part of the job that produces the most Friday-night mistakes. Removing it from human hands is a productivity win and a quality win at the same time. The 60 percent does not disappear. It compresses. What was four hours becomes thirty minutes of review. The estimator goes from typing to checking. ## 03 The 40 percent expands into the space When data entry collapses, the time saved does not vanish. It flows into the work that matters. More site visits. More careful pricing on the trades that drive margin. More follow-up calls with strata managers, building certifiers, suppliers. The work becomes more like construction expertise and less like data warehousing. This is the bit the vendor pitches miss. They sell productivity. The crew that adopts properly buys quality. The number of quotes goes up. The quality of every quote goes up. The senior estimator stops looking for a way out of the job, because the job is now closer to what they signed up for. ## 04 Hiring decisions look different on the other side The crew that doubled quote volume now needed a second estimator. Pre-AI they could not justify the salary, because adding an estimator only delivered another 60-percent-typing-and-40-percent-thinking person. Post-AI, a new hire is 90 percent thinking and 10 percent reviewing. The economics of the second estimator look entirely different. This pattern is showing up consistently across the crews we observe. AI does not replace estimators. It makes hiring another one commercially obvious. The crews that pretend the technology will let them downsize either lose people first and discover the productivity gain is smaller without senior judgement, or never quite trust the AI enough to act on the headcount call. Editor’s note The blunt summary The 12-person crew that adopted properly last year now quotes 2.4 times as many jobs and wins a bigger share of them. They added one estimator. Total cost: one salary. Total return: a different business. End of field note · FN-01 · prepared by The QuoteMaker team All field notes About the contributor The QuoteMaker team QuoteMaker Field notes from the team building QuoteMaker - AI-assisted quoting for Australian construction remediation builders. More from the journal ## Three more field notes Operations FN-09 ### The 24-hour rule: why the builder who replies first wins A polished quote on day nine loses to a workable quote on day one. Here is the math behind same-day quoting, and the four workflow knots that stop most crews from getting there. 6 min read Operations FN-08 ### Five quoting mistakes that quietly cost a tier-two builder six figures a year The errors are predictable. The cost compounds. The fix is almost always workflow, not heroic estimating. 6 min read Operations FN-07 ### The boring operations work that pays the most: rate card management Most builders treat their rate card as a one-off setup task. The ones who treat it as a living asset run materially better margins. A short, opinionated guide. 5 min read Early access · founding builders ## See your next quote in 30 minutes. Early access for founding builders. Onboarding included. Your data stays in Australia. Join waitlist Book a demo Onboarding within 24 hours Cancel any time, no exit fee Australian support ---